TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GrowSurf

    Score8.5 out of 10
    N/AA tool that helps automate customer acquisition, for B2C and B2B tech companies GrowSurf offers a referral program software that helps them get new customers on autopilot. With it, users can launch a customer-to-customer referral program to incentivize word-of-mouth referrals and grow organically. The vendor states GrowSurf customers enjoy results approaching 312% return on investment, 30% of new leads from referrals, 15% of ARR from referrals. GrowSurf is presented as best suited…

    $179

    per month

    Impartner PRM

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Impartner delivers a complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The solution boasts millions of partners worldwide and has users from channel organizations of all sizes.

    $2,000

    per month

    Pricing
    GrowSurfImpartner PRM
    Editions & Modules
    Startup
    $179
    per month
    Business
    $449
    per month
    Custom
    Contact Sales
    per year
    Impartner Emerge Package
    $2,000
    Base Price (Modules and Add-Ons available)
    Offerings
    Pricing Offerings
    GrowSurfImpartner PRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUp to a 30% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    GrowSurfImpartner PRM
    Considered Both Products
    GrowSurf
    No answer on this topic
    Impartner Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    GrowSurfImpartner PRM
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GrowSurf and Impartner PRM
    Feature
    GrowSurf
    -
    Ratings
    Impartner PRM
    8.2
    2 Ratings
    17% above category average
    Dashboards00 Ratings8.52 Ratings
    Standard reports00 Ratings8.01 Ratings
    Custom reports00 Ratings8.02 Ratings
    User Ratings
    GrowSurfImpartner PRM
    Likelihood to Recommend
    8.7
    (6 ratings)
    7.4
    (6 ratings)
    User Testimonials
    GrowSurfImpartner PRM
    Likelihood to Recommend
    GrowSurf
    We were launching an incentive and loyalty program for a client and they had so many questions. GrowSurf and their system basically gave us a script to follow and the setup, trainings, and tracking provided by their software made the project successful. At the end of the day, we use this and our clients use this to get started in loyalty and incentive programs from here on out.
    Incentivized
    Read full review
    Impartner Software
    I have worked with many other PRM platforms. ImpartnerPRM is in the middle of the pack. There is still a lot of opportunity for making the platform more intuitive and automating some of the processes. However, it is better than some of the others that I have used in terms of there being better continuity between the PRM and marketing functions.
    Incentivized
    Read full review
    Pros
    GrowSurf
    • Partner and referral incentives are done well.
    • Tracking of all acquisition channels in the business.
    • Easy to set up and implement, very easy to use.
    Incentivized
    Read full review
    Impartner Software
    • Providing data in an easily digestible format.
    • Intuitive workflow, really easy to learn in an afternoon.
    • Cloud access feature allows for easy access on any device.
    Incentivized
    Read full review
    Cons
    GrowSurf
    • A team dashboard will be a great feature to have with more levels of access.
    • Filter and parameters can be added into dashboard.
    • Template UI customization can be enhanced.
    Incentivized
    Read full review
    Impartner Software
    • Training was very difficult to set up and maintain
    • They show you this awesome demo environment and then you realize once you purchase the tool how much it takes to get that. At least one web designer, help from marketing, and at least a few months of dedicated work
    • The most expensive tool we looked at
    Incentivized
    Read full review
    Alternatives Considered
    GrowSurf
    GrowSurf was recommended to us by a friend and we were impressed after the free trial so we decided to go with it. The price was right and it offered what we needed so we didn't feel the need to try out other programs before deciding to go with GrowSurf.
    Incentivized
    Read full review
    Impartner Software
    Salesforce was too expensive for us at the time and required too much customization and internal strain at the time. We ended up choosing Salesforce over Impartner later on once our channel business was more established and we had more resources internally. Impartner was more simple and easy to deploy than Salesforce, which is why we chose it when we had fewer resources
    Incentivized
    Read full review
    Return on Investment
    GrowSurf
    • Around 30% growth in new user onboarding.
    • Less cost of marketing then ad programs.
    • Less time consuming and requires less team size
    Incentivized
    Read full review
    Impartner Software
    • I do think our lead to demo rate increased a significant percent
    • We were able to communicate easily with over 1k partners that were hard to reach before
    Incentivized
    Read full review
    ScreenShots

    GrowSurf Screenshots

    Screenshot of the GrowSurf websiteProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Impartner PRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot