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Ambassador Referral Marketing Platform vs. GrowSurf

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ambassador

    Score7.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Ambassador is a referral marketing platform for teams to increase new customer acquisition, referrals and revenue by leveraging word-of-mouth. Ambassador automated enrolling, tracking, rewarding and managing customers, affiliates, influencers, partners and fans. Ambassador was acquired by Intrado (West Corporation) October 2018 and became an Intrado company, but then Ambassador was acquired by i2H in 2021, and is now currently available standalone, and supported by i2H.

    $99

    per month

    GrowSurf

    Score8.5 out of 10
    N/AA tool that helps automate customer acquisition, for B2C and B2B tech companies GrowSurf offers a referral program software that helps them get new customers on autopilot. With it, users can launch a customer-to-customer referral program to incentivize word-of-mouth referrals and grow organically. The vendor states GrowSurf customers enjoy results approaching 312% return on investment, 30% of new leads from referrals, 15% of ARR from referrals. GrowSurf is presented as best suited…

    $179

    per month

    Pricing
    AmbassadorGrowSurf
    Editions & Modules
    Starter
    Starting at $300/mo.
    Annual commitment required.
    Professional
    Starting at $800/mo.
    Annual commitment required.
    Enterprise
    Starting at $1500/mo
    Annual commitment required.
    Startup
    $179
    per month
    Business
    $449
    per month
    Custom
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    AmbassadorGrowSurf
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.Up to a 30% discount for annual pricing.
    More Pricing Information
    Community Pulse
    AmbassadorGrowSurf
    Considered Both Products
    Ambassador Software
    No answer on this topic
    GrowSurf
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    User Ratings
    AmbassadorGrowSurf
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.7
    (6 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AmbassadorGrowSurf
    Likelihood to Recommend
    Ambassador Software
    Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
    Read full review
    GrowSurf
    We were launching an incentive and loyalty program for a client and they had so many questions. GrowSurf and their system basically gave us a script to follow and the setup, trainings, and tracking provided by their software made the project successful. At the end of the day, we use this and our clients use this to get started in loyalty and incentive programs from here on out.
    Incentivized
    Read full review
    Pros
    Ambassador Software
    • Refer new customers.
    • Automatically include the referral bonus.
    • Disperse the bonus within the required time without external help.
    Read full review
    GrowSurf
    • Partner and referral incentives are done well.
    • Tracking of all acquisition channels in the business.
    • Easy to set up and implement, very easy to use.
    Incentivized
    Read full review
    Cons
    Ambassador Software
    • Should have more detailed information.
    • Dashboard should be more specific.
    • Should have a mobile app.
    Read full review
    GrowSurf
    • A team dashboard will be a great feature to have with more levels of access.
    • Filter and parameters can be added into dashboard.
    • Template UI customization can be enhanced.
    Incentivized
    Read full review
    Usability
    Ambassador Software
    It is very user friendly, all options and features are easily accessible. Support material is readily available to help out with general queries or frequently asked questions. The software's customer-facing end does not require any special training or skills to use it to its full capacity. In short, it is easy and good looking.
    Read full review
    GrowSurf
    No answers on this topic
    Support Rating
    Ambassador Software
    I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
    Read full review
    GrowSurf
    No answers on this topic
    Alternatives Considered
    Ambassador Software
    I have not used too much software for the said purpose, but in comparison to the ones I have used, this one seems to be the most user-friendly and intuitive to use. That's the whole idea when you are paying for software: to cut down on admin work and save time.
    Read full review
    GrowSurf
    GrowSurf was recommended to us by a friend and we were impressed after the free trial so we decided to go with it. The price was right and it offered what we needed so we didn't feel the need to try out other programs before deciding to go with GrowSurf.
    Incentivized
    Read full review
    Return on Investment
    Ambassador Software
    • The ROI is good enough.
    • Less hassle to carry out tasks which in turn saves expenses.
    • Streamlines referral processes and record keeping.
    Read full review
    GrowSurf
    • Around 30% growth in new user onboarding.
    • Less cost of marketing then ad programs.
    • Less time consuming and requires less team size
    Incentivized
    Read full review
    ScreenShots

    Ambassador Screenshots

    Screenshot of A glimpse of the Ambassador dashboard.Screenshot of Stop suspicious referrers/affiliates in their tracks.Screenshot of Typsy's refer-a-friend widget, powered by Ambassador.Screenshot of Sunrun's custom referral portal allows their brand ambassadors to easily see stats such as commissions they've earned.Screenshot of Olark's Referral Program sign up page, powered by Ambassador.Screenshot of An example of a custom email Honeybook sends out when a referral is made.

    GrowSurf Screenshots

    Screenshot of the GrowSurf websiteProduct screenshotProduct screenshotProduct screenshotProduct screenshot