GROW by ResidentIQ vs. Trakstar Learn

I believe Mindflash is perfect for corporate training in any industry. It's quick, efficient and provides an unprecedented platform to provide training information digitally. Especially when you do not have enough resources to provide in-person training that requires detailed attention covering a massive territory.

• Mindflash is very clean and user-friendly. Very easy for learners to navigate and understand.
• Mindflash’s reporting tool is unmatched. You can pull any type of report you could want or need.
• Customer service is top-notch. From our Sales Executive to our CSM, all the way up to the VP, our experience has been amazing.

Incentivized

• Admin: They only allow one admin account, which can be a headache. Instead of logging into my personal Mindflash I log into a shared user, that makes and assigns all the videos.
• Agent UI: It isn't the prettiest UI and can be hard to navigate for beginners.
• Certificates: The certificates for passing a course are just dumb. I have them all turned off and I could never see that being useful.

Incentivized

I am extremely likely to continue using Mindflash for a few reasons. One, Mindflash has increased its capabilities dramatically during the year that I have been using it. Like any good business or service provider, Mindflash seems to have the desire to constantly improve its users experience. I know in another year, Mindflash will be better than it is today. For example, I know that Mindflash is at least exploring the possibility of adding language support to its capabilities. As someone who works in many non-English speaking countries, this would be a huge benefit to me. Additionally, I have been very impressed by Mindflash's customer service. They have always been very helpful and gracious.

The interface is just so simple to understand. It's clean and efficient. We showed Mindflash off to the Safety group, who are not computer gurus and they were beyong excited to use it.

Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.

Incentivized

If you're going to develop a short course to demo the product internally, don't bother avoiding your own topics. Mindflash rolls whatever content you create during the trial into your production environment when you decide to buy. The time taken to go from not having a system to being live with Mindflash is virtually instant. What you'll be wanting for is time to develop content and people to test it out.

The only other training platform similar to Mindflash that I have used is RedVector. However, we use that platform entirely differently than Mindflash. RedVector has a very large available library for our users to stay current on their PDU/education credits for their PE and PMP licenses. It does have the option to build training within it as well, but we have not used that feature because it is more focused on providing external training for others.

Incentivized

• Mindflash has had a positive impact on our business because it allows us to train more new users with less effort, and ensure that trainees have access to the course materials for a period of time after they have started using our software to do their daily jobs. Review of the course materials allows them to get answers to common questions without having to submit requests to our support team, thereby reducing the administrative burden on our resources.

Incentivized