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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ETQ Reliance QMS

    Score7 out of 10
    N/AETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.N/A

    Greenlight Guru

    Score10 out of 10
    N/AGreenlight Guru is a quality management platform designed specifically for medical device companies. The platform is designed to help companies get safer products to market faster, simplify FDA and ISO regulatory compliance, and provide a single source of truth by connecting the management of all quality processes like CAPAs, risk, audits, document control, training, design control and more. The vendor invites device makers across the globe to…N/A
    Pricing
    ETQ Reliance QMSGreenlight Guru
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ETQ Reliance QMSGreenlight Guru
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing information for Greenlight Guru's Quality Management Software is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost agreements to purchase Greenlight Guru Quality Management Software must be conducted with the vendor.
    More Pricing Information
    Community Pulse
    ETQ Reliance QMSGreenlight Guru
    Considered Both Products
    ETQ
    No answer on this topic
    Greenlight Guru
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    11 Answers
    User Ratings
    ETQ Reliance QMSGreenlight Guru
    Likelihood to Recommend
    8.3
    (4 ratings)
    8.9
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ETQ Reliance QMSGreenlight Guru
    Likelihood to Recommend
    ETQ
    ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
    Incentivized
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    Greenlight Guru
    Greenlight Guru is well-suited for medical device companies. They have exceptional resources that are especially helpful for smaller, start-up type companies, including customizable SOPs, Forms, and Work Instructions, as well as countless other educational resources on focused topics like Risk Management or Auditing. Greenlight Guru is NOT currently able to be integrated into any ERP systems and therefore may be difficult for the Operations and Quality aspects of the organization if, for example, manufacturing is being performed in-house, and the ERP system is used to document all quality events. (In this case, it would be redundant to also document them in Greenlight Guru - although could potentially be useful to document investigation details.) Greenlight Guru also only allows documents to be uploaded one at a time, so for companies that want to convert their existing DHF or other QMS files into Greenlight Guru for completeness, this process could be incredibly time consuming.
    Incentivized
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    Pros
    ETQ
    • Document control: love the workflow process.
    • On hold non-conformance Management: easy to pull up new and old information seamlessly and link it to meetings.
    • Meetings: allows us to have great traceability of meeting minutes with attached information—auditors love it!
    • Safety reporting: workflow makes it seamless to send from one person to the next while tracking each part of the process.
    Incentivized
    Read full review
    Greenlight Guru
    • Greenlight Guru is designed specifically for medical device companies. In that, the platform helps meet FDA and ISO regulatory requirements.
    • Greenlight makes document review and approval easy - navigating the system is intuitive.
    • The Greenlight Guru team appreciates unfiltered customer feedback. They do take the voice of the customer seriously and will work to implement feature requests.
    Incentivized
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    Cons
    ETQ
    • New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate.
    • Better mobile platform
    • Better Data visualization
    Incentivized
    Read full review
    Greenlight Guru
    • Periodic review of documents is an industry standard that is missing
    • Would love a training matrix similar to the design matrix that links with procedures/work instructions
    • Ability to modify or add parameters in the analytics function for better trending metrics
    • Ability to modify or add to predetermined "lists" in CAPA, Audits, Nonconformance workspaces
    Incentivized
    Read full review
    Likelihood to Renew
    ETQ
    No answers on this topic
    Greenlight Guru
    I really like how Greenlight is structure and how organized it is.
    Incentivized
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    Usability
    ETQ
    It is easy to use and covers expectations
    Incentivized
    Read full review
    Greenlight Guru
    No answers on this topic
    Support Rating
    ETQ
    At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
    Incentivized
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    Greenlight Guru
    No answers on this topic
    Alternatives Considered
    ETQ
    Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
    Incentivized
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    Greenlight Guru
    Greenlight Guru definitely has the better/more easily understood UI. I've tried several other training systems and haven't bumped into any of the issues I've faced before, like my training being completed by another person or glitches within the system. Greenlight Guru is a program that doesn't take too long to learn to use and get used to using.
    Incentivized
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    Return on Investment
    ETQ
    • Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
    • Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
    • Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
    Incentivized
    Read full review
    Greenlight Guru
    • Greenlight Guru has freed up time and manpower to focus on improving the quality of our products rather than spending our energy on paperwork.
    • Greenlight Guru has enabled a more effective organization system for all records that are required to be kept.
    Incentivized
    Read full review
    ScreenShots

    Greenlight Guru Screenshots

    Screenshot of Design Control Spotlight: 
Documenting and managing Design Control traceability has never been easier. Perform Digital Design Reviews through flexible workflows to demonstrate compliance.Screenshot of Document Management Spotlight: 
Speed up reviews and approval workflows by keeping your records and procedures organized, up-to-date, and always accessible to the right people with role-based security.Screenshot of Risk Management Spotlight: 
Integrate Risk Management into all of your quality processes in a system that directly aligns with ISO 14971:2016.Screenshot of Post-Market Quality Events Spotlight:
Streamline your Post-Market Quality Activities to maintain full closed-loop traceability within your QMS.