Greenhouse vs. Trakstar Hire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greenhouse
Score 8.8 out of 10
N/A
Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.N/A
Trakstar Hire
Score 8.0 out of 10
N/A
Trakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
Pricing
GreenhouseTrakstar Hire
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GreenhouseTrakstar Hire
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
GreenhouseTrakstar Hire
Features
GreenhouseTrakstar Hire
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Greenhouse
8.7
Ratings
8% above category average
Trakstar Hire
8.5
Ratings
6% above category average
Job Requisition Management9.60 Ratings8.40 Ratings
Company Website Posting9.60 Ratings9.20 Ratings
Publish to Social Media7.30 Ratings7.30 Ratings
Job Search Site Posting7.50 Ratings7.50 Ratings
Customized Application Form7.60 Ratings7.10 Ratings
Resume Management9.80 Ratings8.80 Ratings
Duplicate Candidate Prevention8.00 Ratings7.80 Ratings
Candidate Search7.90 Ratings8.50 Ratings
Applicant Tracking9.40 Ratings9.40 Ratings
Collaboration9.00 Ratings9.40 Ratings
Task Creation and Delegation9.20 Ratings7.80 Ratings
Email Templates9.50 Ratings9.10 Ratings
User Permissions9.00 Ratings8.60 Ratings
Notifications and Alerts9.50 Ratings9.40 Ratings
Reporting7.50 Ratings9.70 Ratings
User Ratings
GreenhouseTrakstar Hire
Likelihood to Recommend
9.5
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
1.0
(0 ratings)
Usability
9.2
(0 ratings)
8.0
(0 ratings)
Support Rating
10.0
(0 ratings)
10.0
(0 ratings)
Implementation Rating
6.1
(0 ratings)
-
(0 ratings)
User Testimonials
GreenhouseTrakstar Hire
Likelihood to Recommend
Greenhouse merges very well with most of the Job Board we use such as Indeed, Linkedin Recruiter and others. It makes it easy to import date from these job boards onto the system. However, more can be done when it comes to bulk candidate import, I think there should be a feature that allows us to adding bulk candidates at a go.
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Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
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Pros
  • Customization of interview plans, questions, interviewer roles for multiple positions
  • Manages efficient and timely candidate, hiring manager, and interviewer communication
  • Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
  • Provides analytics and reporting to allow for data insights and process improvements
  • Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date
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  • There's a "social footprint" kind of feature that scrubs popular social media tools for content, and aggregates this on the candidate page for a complete view of the candidate's personal brand. That was neat.
  • The email and calendar integration was well done. Most people want simple communications (the ability to respond to a candidate from the email client on your mobile device, without the hassle of logging into a platform). The ability to discreetly communicate with the candidates, while maintaining the tags and communications thread on the candidates page was gold. It reminded me a lot of central desktop by how smartly it was executed.
  • Increasing reach by blasting the job to multiple job boards (this was included in one of the subscriptions). Great timesaver.
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Cons
  • Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
  • Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
  • Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
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  • Once you activate a sponsored job post, it "appears" to stay live, even if the sponsorship ends. Makes it difficult to see what's live and to track spend.
  • Doesn't link with our HRIS (Paycor)
  • Wish there was a better method to create a formal application besides the questionnaire option.
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Likelihood to Renew
I think Greenhouse is an effective, easy way to interview and score recruits -- especially as our organization grows in size
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We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
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Usability
The overall interface is very easy to understand and it is capable. There are a lot of very useful functionalities that help in productivity as simple as tags for the coordinators to manage their day to day tasks. The continuous improvements greenhouse brings to the users are really impressive. We use quite a few integrations with it and they help the job even hassle free.
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Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
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Support Rating
I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
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The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
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Implementation Rating
I think we could have used more delivered functionality and less customized which now results in more maintenance
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Alternatives Considered
A lot of new features and Recruiter friendly Interface is what made us to choose Greenhouse over any other competition in Market. Cost is another factor as Greenhouse is available at a very competitive price in Market. This is an overall package for all your recruitment, Engagement and reporting needs.
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Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
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Return on Investment
  • Streamlined the hiring process and new hire time to value
  • Increased satisfaction for hiring managers and sales account managers
  • Allowed us to gain access to a bigger and more targeted talent pool
  • Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts
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  • There has not been a high enough return on investment from Recruiterbox to know if the results shown during recruitment have been adequate.
  • Recruiterbox represents an improvement in our ROI of 3, and was previously at 2, which equates to 100% more profit for the company. It is still low, but may eventually increase.
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ScreenShots

Greenhouse Screenshots

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