Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.
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SmartRecruiters
Score 9.7 out of 10
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SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
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Pricing
Greenhouse
SmartRecruiters
Editions & Modules
No answers on this topic
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
Greenhouse
SmartRecruiters
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Required
$1,000
Additional Details
—
The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Community Pulse
Greenhouse
SmartRecruiters
Features
Greenhouse
SmartRecruiters
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Greenhouse merges very well with most of the Job Board we use such as Indeed, Linkedin Recruiter and others. It makes it easy to import date from these job boards onto the system. However, more can be done when it comes to bulk candidate import, I think there should be a feature that allows us to adding bulk candidates at a go.
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
Not having feature of referral data, who has referred
Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
Major problem of this is that it does not support api in the free version
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
The overall interface is very easy to understand and it is capable. There are a lot of very useful functionalities that help in productivity as simple as tags for the coordinators to manage their day to day tasks. The continuous improvements greenhouse brings to the users are really impressive. We use quite a few integrations with it and they help the job even hassle free.
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
A lot of new features and Recruiter friendly Interface is what made us to choose Greenhouse over any other competition in Market. Cost is another factor as Greenhouse is available at a very competitive price in Market. This is an overall package for all your recruitment, Engagement and reporting needs.
We previously used SnapHire which required a different account for each of our brands, and SmartRecruiters has been a vast improvement for our business in integrating our brands onto one applicant tracking site. This improves both the recruiter and hiring manager experience, and is much more user-friendly for tracking job approvals and postings, and tracking candidates through their applications.
SmartRecruiters has unified the approach of my recruiting team, so everyone is processing their jobs the same way, which gives me the confidence that my payroll system will be loaded correctly.
SmartRecruiters has offered me integrations with electronic signatures, background checks, and job boards so that I don't have to manage multiple platforms to see recruitment/hiring information.
SmartRecruiters has given me the ability to see at-a-glance how we are doing in recruiting and our application volume to see how well our efforts are working.
