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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Greater Giving

    Score8.4 out of 10
    N/AGreater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A

    Guidebook

    Score9.9 out of 10
    N/AGuidebook is an event management software system offered by Guidebook.N/A
    Pricing
    Greater GivingGuidebook
    Editions & Modules
    Event Package
    Contact Sales
    per year Unlimited Users and Events
    Express Package
    Contact Sales
    per year Unlimited Users and Events
    Virtual and In-Person Events Package
    Contact Sales
    per year Unlimited Users and Events
    No answers on this topic
    Offerings
    Pricing Offerings
    Greater GivingGuidebook
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
    More Pricing Information
    User Ratings
    Greater GivingGuidebook
    Likelihood to Recommend
    9.1
    (7 ratings)
    9.0
    (1 ratings)
    Usability
    9.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Greater GivingGuidebook
    Likelihood to Recommend
    Global Payments
    For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
    Incentivized
    Read full review
    Guidebook
    Most of our meetings are too small to bother using it but it is great for our larger workshops. If you have a complex schedule or agenda it is better than a paper agenda and allows you to adjust changes live in the agenda during the meetings. We only use it a few times a year because we only have a few larger meetings.
    Incentivized
    Read full review
    Pros
    Global Payments
    • Website design is really easy and looks very professional.
    • Data uploads and downloads are generally pretty easy.
    • Process flows are nicely organized and easy for a non-technical person to figure out
    Read full review
    Guidebook
    • Provides live agendas
    • Allows attendees to communicate through mobile phones with event staff
    • Allows attendees to check in to break out sessions of their choice
    Incentivized
    Read full review
    Cons
    Global Payments
    • [I feel the] auction system is not as sophisticated as other systems
    • Staff support structure
    • Doesn't come out with updates very quickly [in my experience]
    Incentivized
    Read full review
    Guidebook
    • Sometimes we have had issues with it not updating our changes very quickly and while at a conference that can be problematic.
    • I have had difficulty making edits or changes from the mobile app so I have to go grab the computer to fix something.
    • Some attendees have had issues downloading and logging in depending on which mobile phones that they are using. It may be operator error.
    Incentivized
    Read full review
    Usability
    Global Payments
    Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
    Incentivized
    Read full review
    Guidebook
    No answers on this topic
    Support Rating
    Global Payments
    Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
    Read full review
    Guidebook
    No answers on this topic
    Alternatives Considered
    Global Payments
    We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
    Incentivized
    Read full review
    Guidebook
    We use both but for completely different reasons. We use Guidebook to manage our attendees and communicate with them during large workshops. We use Airtable as a spreadsheet type database for tracking things.
    Incentivized
    Read full review
    Return on Investment
    Global Payments
    • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
    • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
    • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
    Incentivized
    Read full review
    Guidebook
    • None really as we are a non profit and these meetings we use it for are free
    Incentivized
    Read full review
    ScreenShots

    Greater Giving Screenshots

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