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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Graylog

    Score7.5 out of 10
    N/AGraylog, headquartered in Houston, offers their eponymous platform for centralized log management that helps users find meaning in data faster so as to take action immediately. Graylog is available via Enterprise and Cloud plans, but also has a Small Business Plan, and an Open (free) plan with limited features.N/A

    SolarWinds Papertrail

    Score8.9 out of 10
    N/AAustin based SolarWinds acquired log management tool Papertrail in April, 2015.N/A
    Pricing
    GraylogSolarWinds Papertrail
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GraylogSolarWinds Papertrail
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GraylogSolarWinds Papertrail
    Considered Both Products
    Graylog
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    92%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    Best Alternatives
    GraylogSolarWinds Papertrail
    Small Businesses
    SolarWinds Papertrail
    Score8.9 out of 10
    Logstash
    Score8 out of 10
    Medium-sized Companies
    SolarWinds Kiwi Syslog Server
    Score7.5 out of 10
    SolarWinds Kiwi Syslog Server
    Score7.5 out of 10
    Enterprises
    SolarWinds Loggly
    Score5.1 out of 10
    SolarWinds Loggly
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GraylogSolarWinds Papertrail
    Likelihood to Recommend
    7.8
    (7 ratings)
    8.6
    (19 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    3.6
    (3 ratings)
    9.1
    (1 ratings)
    User Testimonials
    GraylogSolarWinds Papertrail
    Likelihood to Recommend
    Graylog
    For small companies, Graylog is the best solution possible. It's easy to configure and "just works." Above everything else, it's free. The only thing I hold against it is the fact that it's Linux-based. [This] makes sense because Elasticsearch is Linux-based. But Linux adds a layer of complexity that we don't need for something basic as a logging server. I'm pretty sure that we would have had a logging server years earlier if I had to convince quite a few decision-making people to go ahead with it anyway.
    Incentivized
    Read full review
    SolarWinds
    As a 3rd party endpoint, SolarWinds Papertrail did exactly what it needed to. My hesitation is on the technical aptitude of the colleague receiving the recommendation, as the overall level of command line skill/understanding would have to be high. Web applications are a great solution here, but MOST of them already provide some sort of logging output. The scenario would definitely be in the situation where logging wasn't readily available in the current solution space. IF something like SolarWinds Papertrail was needed, it's probably the de facto thing that I would recommend.
    Incentivized
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    Pros
    Graylog
    • Graylog does a great job of its core function: log aggregation, retention, and searching.
    • Graylog has a very flexible configuration. The backend for storage is Elasticsearch and MongoDB is used to store the configuration. You have to option to make your configuration as simple as possible by storing everything on one box, or you can scale everything out horizontally by using a cluster of Elasticsearch nodes and MongoDB servers with several Graylog servers pointed to all the necessary nodes.
    • Graylog does a good job of abstracting away a fair portion of Elasticsearch index management (sharding, creation, deletion, rotation, etc).
    Incentivized
    Read full review
    SolarWinds
    • Free configuration on how Papertrail will alert you
    • Easy to setup with your server/application
    • Very intuitive and easy to use
    • Fair pricing policy/plan
    Incentivized
    Read full review
    Cons
    Graylog
    • Support for more log sources
    • Event alerts/emails - Some cases where unable to separate data from multiple clients, and no easy fix
    • API - Limits results to 10,000 and can cause server to lockup on queries that exceed the limit
    Incentivized
    Read full review
    SolarWinds
    • The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
    • Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
    • Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
    Incentivized
    Read full review
    Likelihood to Renew
    Graylog
    No answers on this topic
    SolarWinds
    We are definitely going to continue using Papertrail. It's been a lifesaver.
    Incentivized
    Read full review
    Usability
    Graylog
    No answers on this topic
    SolarWinds
    It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
    Incentivized
    Read full review
    Support Rating
    Graylog
    Community support does not give simple straightforward answers; simply search up Graylog Issues and look at some of the responses on the forums. The documentation is your only hope if you are on the free version, as you can NOT purchase only support. The few times I have worked with Graylog Enterprise support they were great though.
    Incentivized
    Read full review
    SolarWinds
    I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
    Incentivized
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    Alternatives Considered
    Graylog
    In terms of log aggregation, the free product fully stacks up with the competitors listed. Full control over the data ingests for flexible configuration. Graylog even better on that front than AlienVault USM because you cannot configure the variable mapping. We haven't used the threat exchange stuff or correlation. But with regex searches, we have created function dashboards that show threat theater pictures of our network based on logs from our firewall.
    Incentivized
    Read full review
    SolarWinds
    CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many searches. I like that SolarWinds Papertrail has a known monthly cost.
    Incentivized
    Read full review
    Return on Investment
    Graylog
    • Graylog is just less expensive than some other options which meant it fit into our budget otherwise we might not be able to justify a higher cost.
    • Being able to track issues that we normally couldn't track using other tools is a bonus to help us know of any issues we have and can fix before an outage or failure that could potentially cost money.
    • We have had to spend more time than I would like to understand and customize Graylog which has taken time away from other tasks and projects.
    Incentivized
    Read full review
    SolarWinds
    • SolarWinds Papertrail cost compared to the benefits it provides is a win.
    • When the logs are flooded, and the monthly limits are reached, the failure to post new logs may be a significant drawback.
    • The great search/filter capabilities is key for speedy and precise debugging of incidents that may happen during testing and operation.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Papertrail Screenshots

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