Graylog, headquartered in Houston, offers their eponymous platform for centralized log management that helps users find meaning in data faster so as to take action immediately. Graylog is available via Enterprise and Cloud plans, but also has a Small Business Plan, and an Open (free) plan with limited features.
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LogDNA
Score 7.9 out of 10
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LogDNA headquartered in Mountain View offers their eponymous cloud log management or on-prem/self-hosted log management solution.
If you already have a basic understanding of Elasticsearch and/or MongoDB, Graylog will be a great fit when it comes to log aggregation. It will be a decent option even if you don't have any experience but have the time and willingness to roll up your sleeves that learning those tools will require. Graylog supports plugins to extend functionality for things like SNMP traps, telemetry collection, and solar flares. As is the case with most software with plugins, if the core functionality for which you are looking (i.e. not logging) is based on a plugin, Graylog probably isn't for you. The majority of the plugins in the marketplace are developed by third-parties looking to solve their specific use case so bug fixes and new features are not a given.
LogDNA is great for all your apps to log activity. Not much more to say about it. It does what it sets out to do. Everyone in our company uses our app so it's nice when someone is having an issue and we need to dig deeper into what they were doing and LogDNA helps in those scenarios.
The colors are ugly, both the dark and light theme. Needs better contrast and color combinations. It's also weird that dark mode has white dropdown menus on the filters.
It's really easy to use and powerful. But at a few times, the UI may feel sluggish, which is a bit expected, since it's displaying live stream of heavy data.
I am still unhappy with the pricing model for the enterprise. Graylog competes against the likes of IBM and Splunk, but your still the new kid on the block. To price Graylog enterprise at 50k for 20GB ingest an unrealistic data. It would require multiple facets of Graylog to be stood up and only forward pruned logs to the paid version.
It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.
Azure Monitor is not exactly what I mean, but I couldn't find Azure Application Insights. Anyway, for a large organization, Azure makes more sense than using Graylog because a lot of logging will already be inside Azure. And you don't want to have two "central" logging locations. But Azure is chaos and highly "not intuitive." So for small and mid-size organizations, Graylog is still the better option.
I have not used any other software but I have gone through demos of others and LogDNA gave us everything we needed at a fair price and with a great UI on the back end. It was not even a question of which software to choose. They are a great team.
