Grafana vs. Piano Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana
Score 8.7 out of 10
N/A
Grafana is a data visualization tool developed by Grafana Labs in New York. It is available open source, managed (Grafana Cloud), or via an enterprise edition with enhanced features. Grafana has pluggable data source model and comes bundled with support for popular time series databases like Graphite. It also has built-in support for cloud monitoring vendors like Amazon Cloudwatch, Microsoft Azure and SQL databases like MySQL. Grafana can combine data from many places into a single dashboard.
$8
per month up to 1 active user
Piano Analytics
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution…
$430
per server calls consumption
Pricing
GrafanaPiano Analytics
Editions & Modules
Grafana Cloud - Pro
$8
per month up to 1 active user
Grafana Cloud - Free
Free
10k metrics + 50GB logs + 50GB traces up to 3 active users
Grafana Cloud - Advanced
Volume Discounts
custom data usage custom active users
Grafana - Enterprise Stack
Custom Pricing
Business
$430
per server calls consumption
Premium
Contact us
per server calls consumption
Offerings
Pricing Offerings
GrafanaPiano Analytics
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$430 per server calls consumption
Additional Details
More Pricing Information
Community Pulse
GrafanaPiano Analytics
Features
GrafanaPiano Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Grafana
8.0
Ratings
5% below category average
Piano Analytics
-
Ratings
Pixel Perfect reports6.00 Ratings00 Ratings
Customizable dashboards10.00 Ratings00 Ratings
Report Formatting Templates8.00 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Grafana
6.8
Ratings
16% below category average
Piano Analytics
-
Ratings
Drill-down analysis6.00 Ratings00 Ratings
Formatting capabilities8.00 Ratings00 Ratings
Integration with R or other statistical packages5.00 Ratings00 Ratings
Report sharing and collaboration8.00 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Grafana
8.4
Ratings
0% below category average
Piano Analytics
-
Ratings
Publish to Web7.00 Ratings00 Ratings
Publish to PDF9.00 Ratings00 Ratings
Report Versioning9.00 Ratings00 Ratings
Report Delivery Scheduling8.00 Ratings00 Ratings
Delivery to Remote Servers9.00 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Grafana
7.7
Ratings
6% below category average
Piano Analytics
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)9.00 Ratings00 Ratings
Location Analytics / Geographic Visualization9.00 Ratings00 Ratings
Predictive Analytics7.00 Ratings00 Ratings
Pattern Recognition and Data Mining6.00 Ratings00 Ratings
Best Alternatives
GrafanaPiano Analytics
Small Businesses
Supermetrics
Supermetrics
Score 10.0 out of 10
StatCounter
StatCounter
Score 9.0 out of 10
Medium-sized Companies
Supermetrics
Supermetrics
Score 10.0 out of 10
Siteimprove
Siteimprove
Score 10.0 out of 10
Enterprises
Dataiku
Dataiku
Score 7.6 out of 10
Quantum Metric
Quantum Metric
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GrafanaPiano Analytics
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
10.0
(0 ratings)
8.3
(0 ratings)
Availability
-
(0 ratings)
9.5
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
In-Person Training
-
(0 ratings)
5.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Configurability
-
(0 ratings)
9.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
6.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
GrafanaPiano Analytics
Likelihood to Recommend
Just about any organization with more than one server and more than one cluster as it scales very well. Configuration of the application takes time and finesse to fine tune to where the balance of load time and getting data quickly meets. The plugins add load time but fine tuning for the application to meet demand needs nailed down at implementation
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When it comes to web analytics AT Internet is well suited. We introduced AT Internet in 2017 after an evaluation project with other professional analytics solutions. Starting with our corporate website we quickly rolled it out to our customer experience platform, our webshops, and our corporate intranet based on SharePoint 2013. Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.
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Pros
  • Alerting through many different medium as Slack, Email, Webhook etc
  • Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
  • Log aggregation and powerful Logql to filter and view your logs
  • Microservices monitoring
  • Large number of plugins and data sources to collect your metrics from almost anywhere
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  • It assists with following the conduct of clients when we make item developments.
  • AT Internet is utilized to break down the conduct of workers on another web and Android application project.
  • It is an investigation device, that empowers us to see client ventures, screen advanced KPIs, and once again use the information for promoting purposes.
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Cons
  • Documentation needs to be more clarified since it can be confusing for beginners
  • Notification alert message templates need to be simplified
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  • Not so easy to make difference between users who are inside the company and those who come from other entities.
  • Some concept such as "taux de rebond" are not so easily explained.
  • Not so easy to rename the name of the pages consulted. For instance, if I have tagged a page as "Landing Page" but afterward I feel the name as misleading, I must ask my IT to change the name (ie "Home Page") but can't do it myself.
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Likelihood to Renew
No answers on this topic
I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.
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Usability
Great usage in terms of monitoring of any application from backend to frontend and even any AWS resource via cloud watch and other connectors. Easy to use and configure personalised dash boarding and alerting features. Cost efficient and easy to setup and run, no mazor scaling challenges in terms of managing and maintaining the stack, easy to configure via Prometheus, influx and other connectors
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Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.
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Reliability and Availability
No answers on this topic
I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.
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Performance
No answers on this topic
All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.
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Support Rating
No answers on this topic
I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.
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In-Person Training
No answers on this topic
The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.
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Online Training
No answers on this topic
No online training
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Implementation Rating
No answers on this topic
The support team helps us to implement AT Internet.
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Alternatives Considered
Grafana is more flexible, readily adopts other tools frameworks instead of forcing you to use their agent, doesn't force you into Vendor lock-in, and embraces open source, self-hosted, and Enterprise. Similar companies would like you to use their specific tooling and don't offer nearly as much flexibility. The other thing I like about Grafana is their storage usage is much lower compared to similar tools and competitors
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AT Internet suited our business needs at the best value. Adobe Analytics wasn't user friendly for non-technical employees, Google Analytics (free and premium) provided significant limitations in reporting and customization, and IBM Digital Analytics had limitations on the amount of API calls and dashboard reports you can create. Webtrends was very interesting, but we felt it was a lot of design without the same amount of value. None of these tools produced real-time data that could be reported on right away, some tools had data that you could view real-time but it wasn't in reports until 30 minutes later, or the closest thing to real-time was a 30-minute delay. AT Internet had a 4-minute delay which was crucial to our business needs. AT Internet also had the best recommendations for support, without a monthly service hour requirement, and with very responsive account managers.
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Scalability
No answers on this topic
Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.
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Return on Investment
  • It has kicked out some of our paid monitoring and visualization tools.
  • Now Monitoring, Visualization and Alerting is being done in a single platform.
  • It made monitoring and visualization very easy for us.
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  • Editors are able to take far more rapid decisions. This has helped drive continuous double-digit growth in RTÉ online consumption.
  • It is enabling big data analytics projects which can benefit curation and service enhancement.
  • Key business user tools are easy to use, aiding productivity.
Read full review
ScreenShots

Piano Analytics Screenshots

Screenshot of Analytics Suite Delta - ExplorerScreenshot of Analytics Suite Delta - Traffic SourcesScreenshot of Analytics Suite Delta - AttributionScreenshot of Analytics Suite Delta - AXON PredictionsScreenshot of Analytics Suite Delta - NavigationScreenshot of Analytics Suite Delta - Navigation