Goverlan Reach vs. mRemoteNG

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Goverlan Reach
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
The Goverlan Remote Administration Suite from Goverlan is remote administration software for IT management.
$648
per year
mRemoteNG
Score 8.6 out of 10
N/A
mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
Pricing
Goverlan ReachmRemoteNG
Editions & Modules
Standard
$648
per year
Professional
$1,428
per year
Enterprise
$2,772
per year
No answers on this topic
Offerings
Pricing Offerings
Goverlan ReachmRemoteNG
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details* Each operator license allows the remote management and support of an unlimited number of INTERNAL endpoints * Each license includes between 10 to 20 manageable EXTERNAL endpoints (based on edition). Additional external endpoint licence is $5 per node per year (volume discount available) * Operator licenses can be purchased on a perpetual or subscription basis
More Pricing Information
Community Pulse
Goverlan ReachmRemoteNG
Features
Goverlan ReachmRemoteNG
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Goverlan Reach
8.5
Ratings
5% above category average
mRemoteNG
7.9
Ratings
3% below category average
File transfer8.00 Ratings5.10 Ratings
Instant message9.00 Ratings00 Ratings
Access to sleeping/powered-off computers3.10 Ratings00 Ratings
Over-the-Internet remote session10.00 Ratings9.00 Ratings
Remote management of servers & workstations10.00 Ratings10.00 Ratings
Remote Active Directory® management10.00 Ratings9.00 Ratings
Centralized management dashboard9.00 Ratings8.10 Ratings
Session record9.00 Ratings00 Ratings
Monitoring and Alerts7.00 Ratings9.00 Ratings
Multi-platform remote control10.00 Ratings5.60 Ratings
Screen sharing00 Ratings8.00 Ratings
Annotations00 Ratings7.00 Ratings
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User Ratings
Goverlan ReachmRemoteNG
Likelihood to Recommend
10.0
(0 ratings)
8.5
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
User Testimonials
Goverlan ReachmRemoteNG
Likelihood to Recommend
Inexpensive but full featured solution for IT Operations teams that need good tools.
Read full review
mRemote is well suited if you need to manage multiple types of servers and/or network devices. Instead of opening a dedicated Putty session and having to manage all of the windows, mRemote can handle all of this with different tabs. If you only have a few devices (less than 10), mRemote could be overwhelming for the need and not quite match up with what you are needing.
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Pros
  • Good configurable dashboard that can be personalized per audience
  • Built in packages for monitoring standard applications that can be personalized easily
  • Simple, easy to use update deployment configuration.
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  • Tabbed Views. Each server remote desktop is viewed in its own separate tab, similar to a web browser. This makes it much quicker and easier to switch between them than using separate windows.
  • Storing credentials. You can configure it with log on credentials for each system, saving time on accessing as you don't need to enter a password each time.
  • Multiple connection types. I use the traditional RDP the most, but mRemoteNG allows many different connection types, similar to Putty.
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Cons
  • Machines must be online for actions to be performed, scopes allow you to rerun them against failed objects only but really a much better option would be for client agent to check in at power on for open jobs.
  • Newest version of Reach is glitchy on Windows 10 requiring the occasional restart of the application.
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  • Sadly not seeing much in the way of active development these days.
  • Have had a few issues where the config file has been messed up (so learnging to back that up was key).
  • Interface is functional but not pretty and can be a bit clunky at times.
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Usability
No answers on this topic
It's very easy to setup and use. The tree structure organizes the multiple connections in a hierarchical manner which makes it easy to browse and the tabbed browsing make it simple to switch between multiple ongoing connections You can even export the list of connections and import it to another setup.
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Support Rating
No answers on this topic
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
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Alternatives Considered
Goverlan was a better overall value providing licensing flexibility, more features and consistent quality for a lower price point. There are many products that provide remote capabilities but this product goes well above and beyond most of them allowing remote installs and reporting features.
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mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in a separate window making navigation a little tricky. Sometimes I use them in tandem however, LogMeIn to access a machine in my network, then mRemoteNG to access multiple machines from there!
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Return on Investment
  • With a product like this it is entirely possible that you will see large increase in Help Desk efficiency for those who are willing to take the time to fully explore its possibilities.
  • Much more robust that any other remote support product I have used while still extremely cheap compared to competing products. This can bring enterprise level support options to those that may normally not be able to afford it.
  • Reporting features are invaluable to anyone wanting to truly know what is happening on their network.
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  • Very easy to hand over connections to new starters.
  • Having multiple remote protocols in one place is a massive time saver.
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ScreenShots

Goverlan Reach Screenshots

Screenshot of Real-time user and machine management and supportScreenshot of Global IT Process AutomationScreenshot of Goverlan File Manager