Adobe Connect vs. GoTo Webinar

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 7.6 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
GoTo Webinar
Score 8.0 out of 10
N/A
GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.
$49
per month per organizer
Pricing
Adobe ConnectGoTo Webinar
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Lite
$49/month
per month per organizer
Standard
$99/month
per month per organizer
Pro
$199/month
per month per organizer
Enterprise
$399/month
per month per organizer
Offerings
Pricing Offerings
Adobe ConnectGoTo Webinar
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe ConnectGoTo Webinar
Features
Adobe ConnectGoTo Webinar
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
7.9
Ratings
1% below category average
GoTo Webinar
7.6
Ratings
5% below category average
High quality audio8.60 Ratings8.20 Ratings
High quality video7.10 Ratings00 Ratings
Low bandwidth requirements6.80 Ratings00 Ratings
Mobile support9.00 Ratings7.60 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.6
Ratings
4% below category average
GoTo Webinar
-
Ratings
Desktop sharing7.90 Ratings00 Ratings
Whiteboards7.40 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
Ratings
5% below category average
GoTo Webinar
7.2
Ratings
11% below category average
Calendar integration9.10 Ratings7.70 Ratings
Meeting initiation8.50 Ratings00 Ratings
Integrates with social media7.20 Ratings00 Ratings
Record meetings / events7.40 Ratings8.40 Ratings
Slideshows7.20 Ratings8.50 Ratings
Event registration00 Ratings8.60 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
Ratings
5% above category average
GoTo Webinar
8.2
Ratings
1% below category average
Live chat9.40 Ratings00 Ratings
Audience polling8.20 Ratings7.90 Ratings
Q&A8.20 Ratings8.60 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.8
Ratings
8% above category average
GoTo Webinar
7.9
Ratings
4% below category average
User authentication7.90 Ratings00 Ratings
Participant roles & permissions9.20 Ratings7.80 Ratings
Confidential attendee list9.30 Ratings8.00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Adobe Connect
-
Ratings
GoTo Webinar
7.1
Ratings
5% below category average
Dashboards00 Ratings7.20 Ratings
Data exportability00 Ratings7.10 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Adobe Connect
-
Ratings
GoTo Webinar
8.1
Ratings
5% above category average
Branding options00 Ratings8.10 Ratings
Integration to Marketing Automation00 Ratings8.00 Ratings
User Ratings
Adobe ConnectGoTo Webinar
Likelihood to Recommend
7.7
(0 ratings)
7.6
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.2
(0 ratings)
Usability
7.7
(0 ratings)
8.6
(0 ratings)
Availability
5.5
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
7.9
(0 ratings)
Support Rating
7.5
(0 ratings)
7.3
(0 ratings)
Online Training
7.5
(0 ratings)
-
(0 ratings)
Implementation Rating
7.9
(0 ratings)
7.0
(0 ratings)
Configurability
-
(0 ratings)
5.8
(0 ratings)
Product Scalability
5.0
(0 ratings)
7.8
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.9
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
Adobe ConnectGoTo Webinar
Likelihood to Recommend
Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
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It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
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Pros
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
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  • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
  • Recording capability for the later usage
  • Setup is very simple for both admins and end users
  • Polls are helpful in assessing the engagement of the customers
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Cons
  • No virtual background option
  • Without multiple screens, you can't really see the room while you're screen sharing, making it harder (but not impossible) to monitor chat, and, I think, not possible to see others' webcams.
  • No "call me" feature.
  • Very expensive!
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  • Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
  • The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
  • Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session
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Likelihood to Renew
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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GoTo Webinar is not boring at all. Its design is extremely intuitive and specific for what its name serves. It is a great software for webinars which have become the trend of "continuous learning". I like the way we can manage participants in the webinars, interacting with them while they cannot disturb the flow of the speech by intruding with the mic.
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Usability
I give this rating because the connectivity issue is way too big of an issue for me. The reception connectivity issue even though I'm hardwired to my internet is constantly dropping to the point where my trainer is constantly cutting out. And I know it's not an internet issue on my end because I have a very high amount of connectivity with my internet provider here in Ontario Canada. I have one of the highest download and upload packages that you can get with my service provider. And I'm able to surf the Internet and use all of the programs connected to our VPN without any issues whatsoever.
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GoTo Webinar's User Interface is simple and straightforward, which is what I, as an end user, prefer to interact with when I only use a software once or twice a month; I don't want to have to remember extra steps just to attend a webinar.
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Reliability and Availability
No answers on this topic
I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
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Performance
No answers on this topic
I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
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Support Rating
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
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Online Training
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
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No answers on this topic
Implementation Rating
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
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Alternatives Considered
Adobe Connect has a feature for event management, which ensures even a bigger number of players can be involved in any meeting. There is a private chat option from Adobe Connect, which is instant, and effective. Adobe Connect has a mobile access option, with high compatibility, and other programs may lack the ability. Finally,. Adobe Connect supports surveys, and polls can easily be executed from the program
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Zoom scores well above GoTo and ON24 in brand recognition across mid to large enterprises. But GoTo scores well in SMBs. Regarding value for money and ROI, it's better than ON24. We selected GoTo because of the price point and to ensure that our partner-sourced SMB stacks do not end up not engaging with us because of a lack of a proper medium.
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Scalability
No answers on this topic
I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
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Return on Investment
  • Overall, the investment has been alright and has made sense. I'm not privy to all of the numbers, but it seems like the ROI has been fine. It's resolved most issues regarding virtual conferencing.
  • It does sound like Adobe is on the expensive end versus other competitor platforms, so smaller organizations may not be suited for this platform.
  • Some competitor platforms may offer more features and more robust experiences, with a more user-friendly user interface as well.
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  • Good: We've been able to keep various client teams trained up on our product
  • Good: It helps us automate communication about the webinars, as well as follow-ups
  • Bad: There is a time suck that shouldn't exist surrounding the recurring scheduler which needs to be rethought and retooled with more than the most basic real world use cases in mind
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ScreenShots

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience