It works really well in a one on one settings when teachers are coordinating with individual trainers or workshops. It can be helpful as well during a team setting Q&A for follow up training. However, it is a struggle to use in large group settings when one presenter is speaking to a large group of people for trainings.
The Logitech MeetUp thrives in a huddle / small room environment. The fish-eye lens on the camera has a very wide range of vision and allows participants to sitting close to the screen. The mic array does a good job picking up voices and the speaker has a balanced tone and sufficient volume. Not suitable for larger rooms. The Rally would be a better solution.
Haven’t had a chance to need to connect with the service staff as we haven’t had to deal with any large issues beyond internet bandwidth restrictions. However, we feel like support would be very quick and efficient if we were to need it. The observations of setting up our doc cams and getting connected with workshop presenters has been smooth so far.
GoToRoom does a great job of video conferencing with multiple users, similar to Zoom, but has easier access to documents similar to Google Classroom or Google Hangouts. It’s a nice blend of these three pieces of software.
While the other cameras offer similar solutions, we found for the price to features, the meetup met our needs the best. With the trio, we had issues with Poly's software which the meetup gets around by being able to plug directly into a PC. The panacast, while it worked very well, we would have still needed to pair it with the rest of the equipment for a full experience. With the meetup, we have only needed the meetup, the PC, and an iPad as a controller.