GoTo Meeting vs. RingCentral Video

Microsoft Teams has always given us issues if we run an extensive meeting with more than 30 participants. Often, HR would train many people at once, and call quality would degrade or crash. This provides a good alternative when Teams is not working correctly, but we must continue orientation or training. It is inappropriate for all meetings since we are embedded in the Microsoft ecosystem, and Teams integrates well with SharePoint.

Incentivized

I've never had any technical difficulties while participating on a RingCentral Video meeting. One thing that was cumbersome was when they migrated from RingCentral Meetings to RingCentral Video, it was a bit labor intensive to migrate existing meetings, so that could have been easier.

• Calendar Scheduling: It prepares us for all meetings, automatically sends reminders, and ensures we never miss a meeting.
• Ease of Scheduling: Scheduling a meeting is straightforward and saves us a lot of time.
• The screen-sharing feature allows us to present documents and plans effortlessly during client calls.
• We use the recording feature extensively for training purposes, especially for the onboarding of new members.

Incentivized

• One click solution to conduct video calls and conferences.
• Intuitive UI and great app to view call recordings, run reports and analyse call data.
• Easy to set up and adopt quickly.

Incentivized

• Lack of security updates (Not sure if they are taking care of but they should make users aware of it frequently)
• Brand recognition improvement (Specifically in the US market where many customers still prefer Zoom)
• Many prospects still consider GoTo as a legacy platform compared to Meet, Teams, Zoom. This is not a missing feature but GoTo team should really position themselves as innovative rather than pre-existing perceived notion of being legacy.

• Only a rudimentary add-in for Outlook if using on-prem Exchange
• Bugs in screen sharing that include an "application was minimized" error and the inability to share audio from a pre-recorded video
• No simple way to join a RingCentral Video from the phone app without typing in the exact meeting ID, which can be tedious.

We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system

Incentivized

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

Incentivized

Easy to use once it has been set up and onboarded with your company. Once you learn how to use all of the various features and dial out to other countries, it is a great product and in my opinion, superior to some of its competitors on the market currently.

Incentivized

This application has always been available. Never an issue

Incentivized

This application is fast. Loads fast, no stall

Incentivized

When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

Incentivized

Did not require support

Incentivized

It was very easy and self-explanatory.

Incentivized

GoTo Meetings has no time limit for sessions with more than x attendees. GoTo Meetings provides an easy way to allow attendees to share their screens. GoTo Meeting does not require membership/license/registration attendees; they are not required to download the desktop application. They can attend from the web if they choose to do so.

Incentivized

We selected RingCentral for calling and we got RingCentral Video as part of the bundle. We thought we could reduce costs by using RingCentral for both calling and meetings. However, RingCentral Video is simply not a mature platform for meetings. Other options are better, which makes RingCentral calling a less attractive option.

• It has improved the efficiency of our sales meetings, allowing us to close deals faster and with greater clarity.
• There has been a 15% increase in our sales conversion rates.
• The ability to effectively conduct in-house training has improved team productivity and reduced costs associated with in-person training.

Incentivized

• It helps us create a better picture of the goals and updates that we need to do to our everyday activities, not relying on emails that may or may not be clear.
• It's easy for everyone to join and we can coach in a more personal way.

Incentivized