Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
$10
per user/per month
Telegram
Score 9.1 out of 10
N/A
Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.
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Pricing
Google Voice
Telegram
Editions & Modules
Starter
$10
per user/per month
Standard
$20
per user/per month
Premier
$30
per user/per month
No answers on this topic
Offerings
Pricing Offerings
Google Voice
Telegram
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Google Voice
Telegram
Features
Google Voice
Telegram
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Voice
4.4
Ratings
58% below category average
Telegram
-
Ratings
Hosted PBX
8.40 Ratings
00 Ratings
Multi-level Interactive Voice Response (IVR)
5.20 Ratings
00 Ratings
User templates
1.40 Ratings
00 Ratings
Call reports
5.00 Ratings
00 Ratings
Directory of employee names
1.70 Ratings
00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Voice
8.1
Ratings
3% below category average
Telegram
-
Ratings
Answering rules
8.00 Ratings
00 Ratings
Call recording
10.00 Ratings
00 Ratings
Call park
6.40 Ratings
00 Ratings
Call screening
7.40 Ratings
00 Ratings
Message alerts
9.00 Ratings
00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Google Voice
7.2
Ratings
10% below category average
Telegram
-
Ratings
Video conferencing
7.00 Ratings
00 Ratings
Audio conferencing
7.00 Ratings
00 Ratings
Video screen sharing
5.60 Ratings
00 Ratings
Instant messaging
9.30 Ratings
00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
[Google Voice is] great if you have a workforce that needs to make calls for business purposes from their personal mobile device, while keeping their personal phone number private. If you have a large company with its own telecom system, it probably won't be necessary if employees already have their own landlines or separate work phones.
Telegram is well suited for SMEs like, online business, freelancing and personal use. The instant messaging & audio video calling, file sharing enables the people to stay close to their relatives. In addition to this, these features helps the business to reach their customers in terms of promotion of the company as well as product. Proper use of Telegram definitely helps in greater business turn over.
It can be tricky to configure exactly how you want it. If you are particular about which voicemail greeting goes to which number, and how it appears when it rings through to the phone - it can take a good amount of work to set it up properly.
It's user friendly, how to use it is self explanatory, they support all their own options while someone like Phone Booth uses a third party. I can cancel Google Voice anytime and I choose how much I spend with Google Voice
I haven't had problems with dropped calls, bad reception, lost recordings - everything works the way it should. The iOS app is easy to use, and the process is easy to explain to other people. It's also the cheapest way I've found to call internationally - I've used it to interview people from London and Austraila.
They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
Google Voice at the peak of its adoption did serve as a very real and effective solution. However bugs persisted, and innovation lacked, and support for the product soon declined. However, there are several other solutions provided that focus on making one product as best as it could be. Google made it clear to me as a customer, that this was a backup for a backup. When you look at the simplicity on its own, it appears to be fantastic, however as you dive deeper, and experience its lack of smooth edges, you find that it's been built by engineers who were given a scope, rather than solving for a use case and listening to customer feedback. Many of the other solutions available on the market, see this opportunity. This is why voice communication is a growing SaaS vertical, albeit competitive. Understanding the customer here is key, and Google understands what drives value to the larger organization. As a business owner, I understand, that when a business has to allocate resources, another department, or service suffers. Unfortunately this product feels to be the one that has met that fate
Telegram is hands down superior when it comes to privacy. They can also just handle more people and make searching for previous conversations a breeze. It's not entertaining as much as whatsapp is, but the privacy is amazing, and the video quality is perfect! I highly recommend this app to everyone I meet!