Google Vault is an ediscovery and archiving service for messaging and content created through some applications in G Suite. Users can retain, search, and export an organization’s data from select apps with Vault for G Suite Business and Enterprise editions.
N/A
Metalogix Archive Manager
Score 10.0 out of 10
N/A
Quest Software now offers an enterprise information archiving (EIA) solution via their acquisition of the Metalogix solution suite in 2018. Metalogix Archive Manager, available in two editions (Archive Manager for Exchange, and Archive Manager for Files), support email archiving, and allows users to automatically archive, manage and secure an organization’s files, controlling how long messages are archived in accordance with industry, government and internal regulations.
Google vault is good to use when you have large document files which needs to be put in cold storage or turn cold storage to hot storage in case the documents need to be retrieved. I t works well on automating tasks around till how long one needs to hold on to the data and then retire the documents as well. Some areas where the Google Vault would be less useful is if some documents needs to be used frequently and they are put in the vault as Google Vault is expensive to use very frequently.
Archive Manager has a very steep learning curve. In some areas it seems unnecessarily complicated. You can either spend a great deal of time reading the never ending documentation or pay for their installation services.
Metalogix was recently acquired by Quest. Since this transition, their support had greatly gone downhill. The last couple of times I have opened a ticket I have been asked for a service tag. Metalogix products do not have service tags and the front level techs seem to be unaware of this.
Customer support is great and I will typically work with the same representative every time. He is very knowledgeable in the product and has been with Metalogix for a long time. I am concerned how the acquisition from Quest will affect this. It seems like their pool of knowledgeable support representatives is small.
Veritas Enterprise Vault although the best backup solution present was quite expensive and difficult to implement at an org level. Google Vault is very smooth and easy to implement with orgs already using Google Workspace for business. The only reason for selecting Google Vault was a quick TAT for implementation but if your org has time for that, Veritas Vault is the best option wrt Storage, discovery, post-sales support, pricing, etc.
Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience.
Organized storage.
Easy interface once you get used it it- give it about a month.
