Google Pay vs. Xoom, a PayPal Service

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Pay
Score 5.8 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
Xoom, a PayPal Service
Score 7.0 out of 10
N/A
Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.N/A
Pricing
Google PayXoom, a PayPal Service
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google PayXoom, a PayPal Service
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Google PayXoom, a PayPal Service
Best Alternatives
Google PayXoom, a PayPal Service
Small Businesses
Apple Pay
Apple Pay
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
Apple Pay
Apple Pay
Score 9.3 out of 10

No answers on this topic

Enterprises
Adyen
Adyen
Score 8.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Google PayXoom, a PayPal Service
Likelihood to Recommend
2.0
(0 ratings)
8.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
1.0
(0 ratings)
9.0
(0 ratings)
Support Rating
6.9
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
Google PayXoom, a PayPal Service
Likelihood to Recommend
The most fitting scenarios for use of Google Pay generally include times in which people go out to eat or grab coffee or drinks. Other times are for planned parties where one person needs to put down a credit card to pay vendors, buy products/food/etc, and needs to be reimbursed by others who may not have cash/are not in the same office space as the payor/and other similar circumstances
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Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
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Pros
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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  • Very fast transfer and very secure as being of PayPal.
  • Receiver don't need to download the app or use Xoom.
  • It supports bank and debit card to transfer funds and same with the receiver.
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Cons
  • Google Wallet had a few glitches I was unhappy with, but Google Pay seems to have corrected them. Who knows if the changes were related to the name change or if they just happened to coincide with the timing for the most part, but either way I really don't have any big complaints.
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  • transfer fee could be waived for large transaction amount
  • They could offer referral for new users
  • the exchange rate, though quite competitive, but can be better specially for larger transactions
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Likelihood to Renew
No answers on this topic
I don't see any other service that is so versatile and which offers such a breadth of services.
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Usability
I feel that this system not safe. Google keep charging my credit card but they say they cannot trace the payment because there is no transaction record! I cannot stop the payment.
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It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
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Support Rating
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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The support team is excellent. They help with any queries.
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Implementation Rating
No answers on this topic
The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
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Alternatives Considered
I was not a part of the discussion to implement Google Pay into our store, but I am definitely an advocate. Amazon Pay was used sparingly but still a helpful option; I believe that Google Pay is more widespread and simpler to use. I would be interested to see how payment disputes are handled between these different payment platforms; so far, we have only had to handle disputes through PayPal, which can be complicated but have typically been resolved quickly.
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Our team has preferred Xoom because it is an efficient and safe way to transfer funds. We are able to be as detailed as necessary with every transaction, which gives us the confidence of knowing where our money is going. We appreciate the ease of use and the free initial account when signing up.
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Return on Investment
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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  • We have had an uptick in payment processing times.
  • We receive payments from customers on time with no lag between invoice and payment dates.
  • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
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