Google Meet vs. ReadyTalk (Discontinued)

Google Meet was a perfect video conferencing solution for us during our training sessions. The only problems encountered were due to weak signals, which sometimes required us to turn off our video. All features worked very well in tying together a team across four different time zones. I was very impressed with the tool's performance

Hosting external facing webinars with anywhere from medium to large size audiences. The platform is reliable and we have not experienced a high percentage of drops. If you needed a global solution and language support for Asian speaking countries - that is something being developed.

Incentivized

• First off, the quality of the call is pretty good, especially when all of us are working remotely.
• We can easily schedule our meeting in Google Calendar.
• Sending an invitation link is easy.
• What makes Google Meet stand out from other video conferencing tools is that we can use it for an unlimited time, even if we use the free account.

• ReadyTalk has been great for conference calls.
• ReadyTalk's screen share feature allows you to choose specific monitors to share, specific applications to share and even specific portions of your screen.
• ReadyTalk allows us to engage with a client directly and efficiently in a very professional manner.

Incentivized

• Meet as it comes doesn't have a great way to handle large meetings.
• I don't like the way they hide the mute button. It's a disruptive view to mute/unmute.
• Chat box is the only way to document collaborations within the meeting.

Incentivized

• Customer support is less than helpful and incredibly hard to get in touch with and get issues resolved in a timely manner
• It is not possible to schedule multiple simu-live broadcasts at the same time without purchasing a second instance
• There is not a direct integration to Marketo that works easily

Incentivized

Google Hangouts Meet is easy to use and easy to access. I've experienced very few technical issues compared to other similar software options. It's a little less formal than Microsoft Teams but makes it easy to access other google items such as google drive and google docs. Meeting in hangout gives you an easy-to-use hub to not only meet for planning or team-building purposes but to easily share information that can help you with your meeting goals.

Incentivized

Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!

Incentivized

ReadyTalk is easy to use, but I did find the initial integration to Outlook a bit cumbersome. I couldn't tell you how to do it now - someone else had to walk me through it when I started at the company. We also have a lot of issues with people trying to use their computers for audio; often, it stops working entirely mid-meeting

Incentivized

Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.

Incentivized

They have been responsive to support-related issues.

Incentivized

The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.

Incentivized

I was not involved in the decision to use ReadyTalk or the research that went into that decision, so I cannot speak knowledgeably on the pros and cons of alternative conferencing software solutions. I do know that other vendors in this space include WebEx, Zoom, and GoToMeeting.

Incentivized

• Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
• Positive: Collaboration and internal meetings. Calendar integration helps us save time.

Incentivized

• This has been a great ROI for us as we use this for demos to show how our products works
• This has also been great for our training as we can walk new clients through how our system works and help us retain current clients.

Incentivized