Google Meet vs. ReadyTalk (Discontinued)

Google Meet was a perfect video conferencing solution for us during our training sessions. The only problems encountered were due to weak signals, which sometimes required us to turn off our video. All features worked very well in tying together a team across four different time zones. I was very impressed with the tool's performance

Think about your needs as an organization and whether you will be using primarily audio only or audio plus web. If audio only then ReadyTalk will certainly meet your need. If web, then shop around for functionality, support, and price. I am fairly "neutral" on ReadyTalk - neither a huge cheerleader nor a huge detractor.

Incentivized

• First off, the quality of the call is pretty good, especially when all of us are working remotely.
• We can easily schedule our meeting in Google Calendar.
• Sending an invitation link is easy.
• What makes Google Meet stand out from other video conferencing tools is that we can use it for an unlimited time, even if we use the free account.

• Screen share/conference calling: They make it quick and easy to join a meeting for your guests. They don't need to download anything; all they need to do is click on the link and enter the access code.
• Mobile App: The app has been great for our team as they can now easily start a meeting with a click of a button from the app.
• Recordings: It is very easy to record a webinar or conference call which you can then download.

Incentivized

• Meet as it comes doesn't have a great way to handle large meetings.
• I don't like the way they hide the mute button. It's a disruptive view to mute/unmute.
• Chat box is the only way to document collaborations within the meeting.

Incentivized

• If ReadyTalk provided an easier way to set up the initial call through a different platform aside from email, it may make things a bit simpler.
• ReadyTalk's monitor-specific screensharing process is a bit clunky and could be a bit better in identifying which monitor has been selected for sharing.
• ReadyTalk's admin dashboard could use a UI update.

Incentivized

This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom

Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!

Incentivized

ReadyTalk is easy to use, but I did find the initial integration to Outlook a bit cumbersome. I couldn't tell you how to do it now - someone else had to walk me through it when I started at the company. We also have a lot of issues with people trying to use their computers for audio; often, it stops working entirely mid-meeting

Incentivized

Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.

Incentivized

They have been responsive to support-related issues.

Incentivized

The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.

Incentivized

Other regions in our organization have implemented WebEx. We have experienced poor audio and lack of customer service in our region. For quick interoffice communication and screen share, we use Skype for Business. Many people who have had the choice between WebEx and ReadyTalk will, more times than not, request a ReadyTalk account to be created. They feel the interface is much simpler to adapt. WebEx is not super friendly, especially on the backend of the tool.

Incentivized

I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.

This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.

• Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
• Positive: Collaboration and internal meetings. Calendar integration helps us save time.

Incentivized

• Positive impact. Able to fluidly demonstrate our software over conference call at the drop of a dime
• Positively impacts clients onboarding process due to ability to screen share with a high amount of people at the same time
• Higher ROI due to ability to show clients our new platform before their purchase in order to show the value of our product in real time via Readytalk conference

Incentivized