Google Keep vs. HipChat (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Keep
Score 9.9 out of 10
N/A
Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Pricing
Google KeepHipChat (discontinued)
Editions & Modules
No answers on this topic
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Offerings
Pricing Offerings
Google KeepHipChat (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
Google KeepHipChat (discontinued)
Features
Google KeepHipChat (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Google Keep
8.2
Ratings
6% above category average
HipChat (discontinued)
7.3
Ratings
5% below category average
Task Management9.30 Ratings00 Ratings
Scheduling5.10 Ratings00 Ratings
Workflow Automation6.00 Ratings00 Ratings
Mobile Access10.00 Ratings7.30 Ratings
Search10.00 Ratings7.20 Ratings
Visual planning tools8.80 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Keep
8.6
Ratings
8% above category average
HipChat (discontinued)
7.3
Ratings
8% below category average
Notifications7.80 Ratings7.70 Ratings
Discussions8.60 Ratings6.50 Ratings
Internal knowledgebase8.10 Ratings7.00 Ratings
Integrates with Gmail and Google Hangouts9.90 Ratings00 Ratings
Chat00 Ratings7.70 Ratings
Surveys00 Ratings7.80 Ratings
Integrates with GoToMeeting00 Ratings7.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Keep
6.9
Ratings
13% below category average
HipChat (discontinued)
6.3
Ratings
22% below category average
Versioning1.00 Ratings00 Ratings
Audio files8.40 Ratings6.80 Ratings
Document collaboration8.90 Ratings00 Ratings
Access control7.60 Ratings6.60 Ratings
Advanced security features2.70 Ratings5.90 Ratings
Integrates with Google Drive10.00 Ratings6.00 Ratings
Device sync9.90 Ratings6.00 Ratings
Video files00 Ratings6.50 Ratings
Best Alternatives
Google KeepHipChat (discontinued)
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google KeepHipChat (discontinued)
Likelihood to Recommend
10.0
(0 ratings)
6.8
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.8
(0 ratings)
Usability
9.0
(0 ratings)
7.2
(0 ratings)
Support Rating
7.9
(0 ratings)
7.1
(0 ratings)
Implementation Rating
-
(0 ratings)
8.4
(0 ratings)
Ease of integration
-
(0 ratings)
7.6
(0 ratings)
Product Scalability
-
(0 ratings)
7.2
(0 ratings)
User Testimonials
Google KeepHipChat (discontinued)
Likelihood to Recommend
Being able to add a note on the fly to a "to-do" list or add a needed item to a "grocery" list with ease. It's handy being able to access it from practically anywhere. I often find myself needing to do a task and pulling out my phone to add it to my to-do list.
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HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.
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Pros
  • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
  • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
  • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
  • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
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  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
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Cons
  • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
  • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
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  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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Likelihood to Renew
It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
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If they fix the bugs the last update gave that are causing hipchat to crash more often.
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Usability
Google Keep is very easy to use. Currently, the company I work for has employees from different age brackets, and this is one of the easiest apps on G-Suite to explain. Not a lot of people use it, but it is due to personal choice since a lot of people still prefer pen and paper to keep their notes.
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i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .
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Support Rating
I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
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HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.
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Implementation Rating
No answers on this topic
I don't have insights as I was not a part of the implementation. However, I love the end product
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Alternatives Considered
I used to use Evernote before Google Keep, it is an excellent product too but I found it too heavy. At the time (not sure about now) it always wanted to download all your notes onto your device before you can start using it. Google Keep is more a cloud product, so it's lighter on your device, it doesn't download every note you have at once. Also I tended to store a lot of heavy things in Evernote because it seemed to encourage me to do that, like large photos and documents. Google Keep encourages me to focus on text only mostly, though it will take a photo as part of the note as well. I also like Google Keep because it is a part of my Google Account and integrates with other Google products.
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I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
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Scalability
No answers on this topic
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Return on Investment
  • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
  • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
  • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
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  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).