Hire by Google (discontinued) vs. Workday Human Capital Management

Google Hire is very good at doing the basics well. I believe for most internal HR departments at small companies, this is all you need. It also works well for small to medium-sized staffing companies that just want something reliable and easy to use. What Google Hire doesn't do very well is be flexible. They don't have custom options, they don't have a ton of settings, and their development cycle is slow. As a result, it's pretty much what you see is what you get.

Incentivized

I would say it's well suited in every environment because I think it does so much. It's like the holy grail of HRIS systems is what I like to call it because thinking about all parts of the employee lifecycle, it lives here in Workday Human Capital Management. So I love the fact that you can do the people data analytics, you can store employee records, the talent acquisition pieces there. I'm thinking I can't think of anything negative right now except for the fact that I can't drill down into the data for the people analytics side. Other than that, I think it's literally, yeah, the holy grail of HRIS systems, I love it and I would highly recommend it.

Incentivized

• Google does search well so when I search through our database for candidates, I'm confident that I'm pulling up all the right people from what we have.
• They have a modern and nice user interface - this is one of the biggest reasons to use it over other systems, as most ATS' are pretty ancient looking and not very pleasant to use.
• Their support is very good at answering and addressing questions.
• Their pricing is incredible. I'm sure at some point it will change, but for small companies paying 100+ per user for other ATS' - it's incredible to pay 100/month for the whole company.

Incentivized

• Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
• Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
• Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.

Incentivized

• Despite many many months of requests, Google still hasn't implemented ANY custom fields. This makes it tough for an external recruiting firm to track what they want (most importantly: desired salary).
• The job board integration is not great for external recruiters, mostly at the fault of Indeed. Indeed flagged us as a recruiting firm and so none of our jobs actually go live. While I know this is an Indeed problem (we had the same problem when using Bullhorn), Breezy ATS never has that problem for us so I don't know what they're doing differently.
• Their development cycles are quite frankly very slow. I've requested some features, and while support is great about telling me it's coming or in the pipeline, I honestly don't really see a difference in the product since we started using it. It's still great to use, and we still love the software, but there haven't been too many visible improvements that make any difference to our work.
• Being Google, it can sometimes be frustrating that one arm doesn't talk to the other. For example, they announced a Gmail for Works App/Extension integration, but for some reason when they launched it, admins of a domain couldn't install it. Google Hire pointed to the Google for Works team, and it took literally months to fix. Not the end of the world, but just very silly considering they're the same company.

Incentivized

• Should have more option in time sheet like choose project code or something.
• On The pay page, it should have options to view past salaries; it may be there already but not in the version that I use.
• The employee information page does not have a back button to navigate to the previous page.

It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer

Incentivized

Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well

Incentivized

In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.

From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant

Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.

Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real

I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training

It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.

I picked Google Hire after spending about 3 months on Bullhorn. I found Bullhorn to be terrible. It's WAY more customizable and theoretically powerful, but it's also a pain to set up and maintain. Even just getting your job page set up on your own site required tech support. Getting it eventually to what you want could be a great benefit, but Google Hire does great right out of the box and is a lot cheaper. Breezy HR is a great system. It's a bit more expensive than Google Hire for multiple job postings, but their system is equally easy to use and straight forward. However, we are all in on Google Products, so it was just a no brainer to go with Hire for a better price and most likely a better search function.

Incentivized

Workday is an incomplete product, by this I mean it must work alongside other products and does not work by itself. Trying to make several different products work smoothly together becomes very challenging. As compared to ADP products, when purchased all together work very well all together. Also, ADP has extensive Training programs and extensive Customer Support. So ADP's products are far superior to Workday's products in my opinion.

Incentivized

Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction

• Google Hire makes, unfortunately, a very little impact on our ROI, but I think in the ATS world that's a good thing. It simply acts as a record that we can put everything in and easily reference, and the fact that it works overall makes it a positive software product in the long run.
• While the search works great, I don't know that I've ever specifically found a candidate and placed them due to it. That could be a result of our job reqs though.
• The biggest most obvious impact is really just the price. We needed a tool that does what Google Hire does, reliably. Most other companies charge at least 150 or so for 2 people, whereas Google Hire is 100/month for many users. It gives us flexibility for the future and helps minimize what could be a big expense. That definitely helps our bottom line.

Incentivized

• Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
• The user conferences have been helpful to network and learn more deepness in the modules and functionality.
• Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.

Incentivized