Google Hangouts (Classic) vs. NEC UNIVERGE BLUE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Hangouts (Classic)
Score 3.0 out of 10
N/A
The classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
UNIVERGE BLUE
Score 10.0 out of 10
N/A
NEC offers UNIVERGE BLUE, a unified communications as a service (UCaaS) option.N/A
Pricing
Google Hangouts (Classic)NEC UNIVERGE BLUE
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google Hangouts (Classic)UNIVERGE BLUE
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google Hangouts (Classic)NEC UNIVERGE BLUE
Features
Google Hangouts (Classic)NEC UNIVERGE BLUE
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Hangouts (Classic)
5.3
Ratings
40% below category average
NEC UNIVERGE BLUE
-
Ratings
Hosted PBX2.00 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)7.70 Ratings00 Ratings
User templates5.00 Ratings00 Ratings
Call reports9.00 Ratings00 Ratings
Directory of employee names3.00 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Hangouts (Classic)
6.8
Ratings
21% below category average
NEC UNIVERGE BLUE
-
Ratings
Answering rules2.00 Ratings00 Ratings
Call recording7.90 Ratings00 Ratings
Call park7.00 Ratings00 Ratings
Call screening9.00 Ratings00 Ratings
Message alerts8.00 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Google Hangouts (Classic)
7.1
Ratings
11% below category average
NEC UNIVERGE BLUE
-
Ratings
Video conferencing3.00 Ratings00 Ratings
Audio conferencing9.00 Ratings00 Ratings
Video screen sharing7.10 Ratings00 Ratings
Instant messaging9.00 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Hangouts (Classic)
7.0
Ratings
12% below category average
NEC UNIVERGE BLUE
-
Ratings
Mobile app for iOS6.00 Ratings00 Ratings
Mobile app for Android8.00 Ratings00 Ratings
Best Alternatives
Google Hangouts (Classic)NEC UNIVERGE BLUE
Small Businesses
CloudTalk
CloudTalk
Score 7.2 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google Hangouts (Classic)NEC UNIVERGE BLUE
Likelihood to Recommend
1.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Google Hangouts (Classic)NEC UNIVERGE BLUE
Likelihood to Recommend
As previously mentioned, Google Hangouts (Classic) is best suited for ad-hoc, informal communications with external collaborators that would benefit from face-to-face interactions, but don’t require a record of the conversation and don’t necessarily require a high degree of corporate security. For communications of consequence, our corporate toolset is more appropriate, but Google Hangouts (Classic) serves a similar function to FaceTime or Zoom.
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This has been a very easy system to learn and the customer support has been fantastic! I appreciate the fact that if you do have problems, you get a live person to actually speak to. So many systems have gone to chat only and that isn't always the easiest when you are having specific problems. Hands down the best system I have used.
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Pros
  • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
  • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
  • Google Hangouts (Classic) is much easier to use than its competitors.
  • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
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  • I love being able to send sms messages to our church members.
  • You can be on a call with someone and start a video meeting right then.
  • Pick up voicemails easily.
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Cons
  • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
  • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
  • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
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  • Wish we could group text external clients.
  • Sometimes calls don't transfer to my cell when I am away from my desk.
  • Wish it would flip a little easier.
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Usability
The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
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No answers on this topic
Support Rating
Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
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No answers on this topic
Alternatives Considered
For its time, Google Hangouts (Classic) was a fantastic product and matched up well with all of its successors. Now however, with it having been phased on within Workspace for Education, I would not advise any new users use the product. Google Chat, combined with Google Meet, have superseded Hangouts (Classic) and should be used by default due to their close knit integration with Gmail.
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No answers on this topic
Return on Investment
  • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
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  • No video meeting cut offs
  • Great connection all the time
  • Pastors taking classes over it
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ScreenShots