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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Drive

    Score8.8 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Suralink

    Score9.2 out of 10
    N/ACPAs can use Suralink to manage PBC request lists, securely transfer documents, and improve the client experience. The Suralink platform combines a dynamic PBC list, assignment workflow, and secure file hosting with the goal of delivering a more efficient and organized engagement.

    $17

    per month per firm user

    Pricing
    Google DriveSuralink
    Editions & Modules
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    Secure File Sharing Plan
    $17
    per month per firm user
    Standard
    $29
    per month per firm user
    Premium
    $39
    per month per firm user
    Offerings
    Pricing Offerings
    Google DriveSuralink
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscounts are available for students, educators, and non profit organizations.—
    More Pricing Information
    Community Pulse
    Google DriveSuralink
    Considered Both Products
    Google
    No answer on this topic
    Suralink
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    113 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    107 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    110 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    76 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    87 Answers
    No answers on this topic
    Features
    Google DriveSuralink
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Drive and Suralink
    Feature
    Google Drive
    7.7
    209 Ratings
    9% below category average
    Suralink
    -
    Ratings
    Versioning8.2184 Ratings00 Ratings
    Video files7.5178 Ratings00 Ratings
    Audio files7.9172 Ratings00 Ratings
    Document collaboration8.4206 Ratings00 Ratings
    Access control8.2204 Ratings00 Ratings
    File search6.0208 Ratings00 Ratings
    Device sync7.7194 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Google Drive and Suralink
    Feature
    Google Drive
    8.1
    203 Ratings
    7% below category average
    Suralink
    -
    Ratings
    User and role management8.2191 Ratings00 Ratings
    File organization7.4202 Ratings00 Ratings
    Device management8.799 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Google Drive and Suralink
    Feature
    Google Drive
    8.3
    202 Ratings
    2% below category average
    Suralink
    -
    Ratings
    Performance8.1200 Ratings00 Ratings
    Reliability8.3202 Ratings00 Ratings
    Storage Reports8.587 Ratings00 Ratings
    Best Alternatives
    Google DriveSuralink
    Small Businesses
    Egnyte
    Score9.7 out of 10
    Dropbox DocSend
    Score9.6 out of 10
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    Dropbox DocSend
    Score9.6 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google DriveSuralink
    Likelihood to Recommend
    8.3
    (210 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (40 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (48 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google DriveSuralink
    Likelihood to Recommend
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Suralink
    SuraLink makes perfect sense for a CPA firm that works with a number of clients. It provides easy access, and well-presented display of each client and the corresponding files provided. The security of the files is also imperative for sensitive client information. The format of the portal also allows for ease of understanding which files coordinate to what requests. This is in contrast to a something like a "drop-box" in which it is simply a list of files. This may not be the proper product for a smaller operation that only seeks secure file transfers on a non-regular basis. Additionally, for the smaller organizations, the cost may be prohibitive for little to sparing use. In those situations, a more simple secure file transfer options may be more advantageous.
    Incentivized
    Read full review
    Pros
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Suralink
    • Live open items list for both the engagement team and the client
    • Secure file transfer with ease and customization for alerts
    • Optimal encryption for data security and safety
    Incentivized
    Read full review
    Cons
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Suralink
    • There seems to be a number of situation in which the site is down or experiencing difficulties. This makes it difficult to work with clients and obtain documentation.
    • When uploading a large volume of workpapers, there are occasions in which some or all of the files will not upload properly. This creates additional back and forth and frustration with the client for re-requests or follow-ups.
    • The email notification alerts could be stronger in how they are displayed and how the changes/updates are utilized.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Suralink
    No answers on this topic
    Usability
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Suralink
    No answers on this topic
    Reliability and Availability
    Google
    Always available
    Incentivized
    Read full review
    Suralink
    No answers on this topic
    Performance
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Suralink
    No answers on this topic
    Support Rating
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    Suralink
    No answers on this topic
    In-Person Training
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Suralink
    No answers on this topic
    Implementation Rating
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Suralink
    No answers on this topic
    Alternatives Considered
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Suralink
    No answers on this topic
    Scalability
    Google
    I have always been able to access
    Incentivized
    Read full review
    Suralink
    No answers on this topic
    Return on Investment
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    Suralink
    • Positive - Significantly reduced time searching for files that correspond to audit requests
    • Positive - Reduced time creating list(s) of open items or documents that remain needed from the client, as the portal serves as a "live" request list
    • Positive - Integration with EXCEL for PBC lists of items needed, which removes the need for a special format list to import correctly
    Incentivized
    Read full review
    ScreenShots

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives