Google Cloud Operations Suite vs. ManageEngine Site24x7

Stackdriver is really a very good tool for errors and reporting. It provides the application issues especially the exception errors and sends the alerts. It's available for multiple languages like Python, GO and Java, etc. The best part is all the application errors are available at a single place and it comes with the GAE application. It's slow if you want to search very old logs and need to wait couple of hrs sometimes.

Incentivized

I have tried other tools (PRTG etc) in the past, and switched from US monitor to [Site24x7 All-in-One Monitoring], for all the built-in features and ability to implement by using with or without the agents deployed (ip discovery LAN). This is one tool that encompasses the entire organization and allows that single pane of glass feel (NOC screen view) for an accurate virtual snapshot of your entire organization, either cloud and/or LAN.

Incentivized

• All the application error reporting available at a single place.
• You will get the real-time application error and alerts.
• It's really easy to use and no need to worry for the setup.

Incentivized

• Alerts: Site24x7 can be configured to send alerts in all sorts of ways, from email, to text messages, to even direct automated phone calls.
• Internal monitoring: An agent installed on one or more machines can monitor internal connectivity to other network devices. This means if connectivity to a server goes down, we often know about it before users alert us.
• External monitoring: Site24x7 also watched our websites and sends alerts if they're unreachable. It uses multiple locations to do so, which means if there's a partial network outage in some part of the country, we know who is affected.

Incentivized

• For searching and filtering the logs the system is slow sometimes.
• An agent needs to be installed in each VM to monitor specific metrics.
• The pricing model is confusing.

Incentivized

• I wish the advanced monitors were not so expensive.
• It is a cloud solution, so it is necessary to open up outbound ports in all security zones.
• If you lose outbound internet service, all your internal servers will throw alarms and life gets extremely noisy.

Incentivized

It is also a great problem detection tool, and this is extremely important for General Motors.

The user can count on the ease of flexible panels and advanced visualization tools that help to identify problems. Among the most common, we can mention:

- containment of hosts;

- cloud provider limitation;

- hardware wear.

And also Stackdriver Integration with other Google Cloud data tools such as BigQuery, Cloud Pub/Sub, Cloud Storage and Cloud Database.

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

Honestly, because it is from Google, we also mainly chose this product on the recommendation of other friends and businesses, and because of its reliability, security and ease of access. It also has excellent technical support and warranty. The staff is fast and super efficient and always helps us when we need help.

Incentivized

Site24x7 [All-in-One Monitoring] has some similarities to ThousandEyes. Especially in the troubleshooting aspect where both offer Web performance waterfall charts to analyze the issue better. Both have cloud-based servers globally that allow to determine performance on the Internet. Site24x7 has more features available so we selected it instead.

Incentivized

• Record storage and search.
• Real-time insights.
• Troubleshooting without interruption.

Incentivized

• Positivity wise, we're spending a third of what we were on our website monitoring, this has allowed us to focus funding elsewhere (namely SolarWinds).
• We have enhanced our core monitoring by now also being able to provide better coverage, whereas we were handicapped with our previous supplier due to the scaling costs of multi-step transactions.
• The general feeling from our IT staff is that the platform is not great, which obviously reduces confidence in the ability for the platform to provide accurate monitoring data for our websites.

Incentivized