Google Cloud AI vs. IBM Watson Natural Language Understanding

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Cloud AI
Score 8.6 out of 10
N/A
Google Cloud AI provides modern machine learning services, with pre-trained models and a service to generate tailored models.N/A
IBM Watson Natural Language Understanding
Score 9.3 out of 10
N/A
IBM offers Watson Natural Language Understanding, an NLP application supplying interpretation of unstructured textual data and language concept models.N/A
Pricing
Google Cloud AIIBM Watson Natural Language Understanding
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Google Cloud AIIBM Watson Natural Language Understanding
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google Cloud AIIBM Watson Natural Language Understanding
User Ratings
Google Cloud AIIBM Watson Natural Language Understanding
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
7.3
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Google Cloud AIIBM Watson Natural Language Understanding
Likelihood to Recommend
Google Images analysis model is a good one and I think is very useful in our case of detections. Speech AI is also a good one. I can only recommend Google Cloud AI API and the model for that second will be SpeechKit by Yandex both these tools have exceptional values one can utilise to enhance their projects.
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IBM Watson Natural Language Understanding is a Swiss Army knife that can be used in many scenarios. An extensive list of easy to use APIs is provided making it very easy to integrate it in any environment. The text analysis is decent and above market average. It generates results in many forms to suit may scenarios (important keywords, concepts, sentiment analysis, etc.).
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Pros
  • Smart reply and its AI suggestions make the organization think more carefully about their e-mail responses in Gmail. We were skeptical at first but it really works well for many instances.
  • We do a lot of business and contracts in Western Europe and South America, so the translate solutions make this much easier for our banking paperwork.
  • When we go to meetings or during a meeting, we often use the Google voice search to save time on research and filtering ideas or analysis.
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  • Easy to use and extensive APIs.
  • Decent accuracy.
  • It recognizes concepts and semantic roles.
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Cons
  • Hard to find what to use - To find the right products, you need look closely at the details of each API, and find which suits your purposes. This can be easily fixed by creating a main page that details all of the products simply.
  • Expensive - The API costs can quickly add up, especially during the setup process and as engineers figure out the usage of the API.
  • No playground or training - There is a lack of an "API playground" or training sessions that could make onboarding engineers to this API much easier.
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  • Improve Sentiment Analysis accuracy.
  • Prevent having conflicting results (sad and happy, etc.).
  • Foreign names detection.
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Likelihood to Renew
We are extremely satisfied with the impact that this tool has made on our organization since we have practically moved from crawling to walking in the process of generating information for our main task to investigate in the field through interviews. With the audio to text translation tool there is a difference from heaven to earth in the time of feeding our internal data.
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Usability
I give 8 because although it´s a tool I really enjoy working with, I think Google Cloud AI's impact is just starting, therefore I can visualize a lot/space of improvements in this tool. As an example the application of AI in international environments with different languages is a good example of that space/room to improve.
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Support Rating
Every rep has been nice and helpful whenever I call for help. One of the systems froze and wouldn't start back up and with the help of our assigned rep we got everything back up in a timely manner. This helped us not lose customers and money.
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Implementation Rating
In fact, you only need the basic tech knowledge to do a Google search. You need to know if your organization requires it or not,. our organization required it. And that is why we acquired it and solved a need that we had been suffering from. This is part of the modernization of an organization and part of its growth as a company.
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Alternatives Considered
Google's documentation for their AI and Machine Learning products is a bit more straightforward and still much easier to onboard into compared to the Azure Machine Learning and other AI products. Additionally, Google's Cloud AI products provide more comprehensive specific use-cases that are API-optimized, and easier to integrate into existing scripts and backends.
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Return on Investment
  • Positive impact on ROI due to reduction in staff needed to build, deploy and manage a AI workload pipeline.
  • Positive impact on the business by moving to OpEx without need for upfront CapEx investment.
  • Improvement in time to analyze the data (structured and unstructured), increasing the business's ability to act based on AI results.
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  • Reduced development time.
  • Increased solution efficiency in understanding the user.
  • Increased solution scalability.
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ScreenShots