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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Classroom

    Score8.1 out of 10
    N/AN/A

    $0

    per month

    Skilljar by Gainsight

    Score8.5 out of 10
    N/ASkilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A
    Pricing
    Google ClassroomSkilljar by Gainsight
    Editions & Modules
    Education Fundamentals
    $0
    per license/per month
    Google Workspace for Education Standard
    $3
    per student/per year
    Teaching and Learning Upgrade
    $4
    per license/per month
    Google Workspace for Education Plus
    $5
    per student/per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ClassroomSkilljar by Gainsight
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEducation Fundamentals Version - 30-day free trial for qualifying institutions.—
    More Pricing Information
    Community Pulse
    Google ClassroomSkilljar by Gainsight
    Considered Both Products
    Google
    No answer on this topic
    Gainsight
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    34 Answers
    97%
    Would buy again
    72 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    34 Answers
    98%
    Delivers good value for the price
    62 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    32 Answers
    97%
    Happy with the feature set
    72 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    97%
    Implementation went as expected
    59 Answers
    Features
    Google ClassroomSkilljar by Gainsight
    Learning Management
    Comparison of Learning Management features of Google Classroom and Skilljar by Gainsight
    Feature
    Google Classroom
    7.8
    56 Ratings
    5% below category average
    Skilljar by Gainsight
    7.5
    22 Ratings
    0% above category average
    Course authoring8.048 Ratings7.318 Ratings
    Course catalog or library8.937 Ratings8.421 Ratings
    Player/Portal9.536 Ratings8.617 Ratings
    Learning content5.139 Ratings00 Ratings
    Mobile friendly5.754 Ratings8.917 Ratings
    Progress tracking & certifications8.042 Ratings8.422 Ratings
    Assignments8.155 Ratings7.415 Ratings
    Compliance management8.132 Ratings4.913 Ratings
    Learning administration7.743 Ratings9.320 Ratings
    Learning reporting & analytics9.039 Ratings7.322 Ratings
    Social learning7.749 Ratings4.311 Ratings
    Gamification6.57 Ratings7.31 Ratings
    Single Sign On (SSO) Enabled Learning9.010 Ratings7.31 Ratings
    Customer Training Tools
    Comparison of Customer Training Tools features of Google Classroom and Skilljar by Gainsight
    Feature
    Google Classroom
    -
    Ratings
    Skilljar by Gainsight
    7.0
    1 Ratings
    0% above category average
    Customer Feedback Collection00 Ratings7.31 Ratings
    Customer Training Library Curation00 Ratings7.31 Ratings
    User Permissioning00 Ratings6.41 Ratings
    Best Alternatives
    Google ClassroomSkilljar by Gainsight
    Small Businesses
    Teachable
    Score6.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Schoology Learning
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Axonify
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ClassroomSkilljar by Gainsight
    Likelihood to Recommend
    7.9
    (76 ratings)
    8.7
    (75 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    8.2
    (2 ratings)
    Usability
    8.0
    (7 ratings)
    8.5
    (52 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.9
    (14 ratings)
    9.0
    (53 ratings)
    Implementation Rating
    2.0
    (2 ratings)
    9.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google ClassroomSkilljar by Gainsight
    Likelihood to Recommend
    Google
    Google Classroom allows teachers to post for daily lessons and assignments. It also allows teachers to be able to communicate with students easily outside of class. Students are able to stay connected and know where to find all information and resources easily in a streamlined manner for all of their classes.
    Incentivized
    Read full review
    Gainsight
    Skilljar is fantastic for structured onboarding processes. If you're
    looking to streamline and standardize the onboarding experience for your
    customers, especially for software or complex products, this platform
    is a gem. It allows you to create step-by-step courses guiding users
    through functionalities, reducing confusion and accelerating their
    learning curve.When you need versatility in content delivery, Skilljar is spot-on.
    Whether it's video tutorials, interactive quizzes, downloadable
    resources, or live webinars, the platform accommodates various formats.
    It's perfect for accommodating different learning styles and ensuring
    engagement.
    For scenarios that demand highly complex simulations or immersive
    learning experiences, Skilljar's capabilities might fall short. While it
    supports interactive elements, extremely sophisticated simulations
    might require additional specialized software or platforms.
    Incentivized
    Read full review
    Pros
    Google
    • Student-teacher communication - I love using Classroom for this because my students can always go back and check what was on Classroom by looking through the stream. This way they don't have to go dig through emails to find what they're looking for.
    • Posting to multiple classes - I can post the same announcement or assignment to multiple classes at once without having to repeat the process or send separate emails.
    • Streamlining grading - when students turn work in on Classroom, it all goes to one place and then when I'm grading I can open their documents directly from Classroom or my Drive folder. This way, I'm not looking through emails and Google Doc shared files for their assignment.
    Incentivized
    Read full review
    Gainsight
    • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
    • Ease of use for students, administrators, and content creators
    • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
    • Asking for and listening to customer feedback for enhancements
    • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
    Incentivized
    Read full review
    Cons
    Google
    • The content management of the Classroom is not that good. The sub-section for notes, syllabus, or discussion is missing.
    • It doesn't have parental control feature.
    • It converts the excel output into a normal file. All the formulas and pivots got changed into plain text.
    Read full review
    Gainsight
    • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
    • Features that allow for the translation of content to allow access to content across languages.
    • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    Testing is particularly important in online learning, and Google Classroom falls far short of other learning management systems in this regard. Security is also a concern: while account control is reasonable for the account used with Google Classroom, the person controlling a particular account is often able to, for example, forward or download proprietary materials.
    Read full review
    Gainsight
    I like what you are using and how we are doing it. Also, changing systems is a lot of work
    Incentivized
    Read full review
    Usability
    Google
    Simple design and seamless integration with Google tools and drive, but missing some key features. However, since it is limited in overall functions and ability to truly personalize / customize, it is quite user friendly and easy to set up and get going, other than sending out the code to your course or dropping students in via their gmail account. Users of Google Forms and sites will find the layout similar in design.
    Incentivized
    Read full review
    Gainsight
    The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
    Read full review
    Reliability and Availability
    Google
    We have had very little trouble in accessing Google Classroom. Our issues, if any, have risen from our server and not the Google servers.
    Incentivized
    Read full review
    Gainsight
    No answers on this topic
    Support Rating
    Google
    Since this platform is provided by Google, the technical support is better than any others, and we are not required to bother about the space constraints for adding the contents. If we have a good uninterrupted internet facility we can access Google Classroom without any delay or lag. They have app support in both Android and iPhone.
    Read full review
    Gainsight
    I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
    Incentivized
    Read full review
    Implementation Rating
    Google
    It was relatively easy to implement due to the simplicity of the platform. Even our more technology challenged teachers found it easy to get started with Google Classroom.
    Incentivized
    Read full review
    Gainsight
    Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
    Incentivized
    Read full review
    Alternatives Considered
    Google
    I haven't tested or evaluated another digital classroom website or application. I feel like Google Classroom is convenient for many reasons such as compatibility to Google docs, slides, etc. I also love the ability to link to YouTube and other sites. I don't know if there would be a site that is easier to maneuver.
    Incentivized
    Read full review
    Gainsight
    Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
    Incentivized
    Read full review
    Scalability
    Google
    It is very easy to push out this program across our buildings. Teachers are able to use it without much trouble.
    Incentivized
    Read full review
    Gainsight
    No answers on this topic
    Return on Investment
    Google
    • Students are able to continue learning in a remote environment
    • Parents have a single, consistent organization structure to make it easy to track assignments and progress for multiple children
    • Much better solution than the quickly assembled Zoom-and-gloom of the previous spring when school abruptly went remote with no planning
    Incentivized
    Read full review
    Gainsight
    • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
    • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
    Incentivized
    Read full review
    ScreenShots

    Skilljar by Gainsight Screenshots

    Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.