Google Classroom vs. Skilljar by Gainsight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Classroom
Score 8.2 out of 10
N/A
N/A
$0
per license/per month
Skilljar by Gainsight
Score 8.5 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A
Pricing
Google ClassroomSkilljar by Gainsight
Editions & Modules
Education Fundamentals
$0
per license/per month
Google Workspace for Education Standard
$3
per student/per year
Teaching and Learning Upgrade
$4
per license/per month
Google Workspace for Education Plus
$5
per student/per year
No answers on this topic
Offerings
Pricing Offerings
Google ClassroomSkilljar by Gainsight
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEducation Fundamentals Version - 30-day free trial for qualifying institutions.
More Pricing Information
Community Pulse
Google ClassroomSkilljar by Gainsight
Features
Google ClassroomSkilljar by Gainsight
Learning Management
Comparison of Learning Management features of Product A and Product B
Google Classroom
7.8
Ratings
5% below category average
Skilljar by Gainsight
7.5
Ratings
0% above category average
Course authoring8.00 Ratings7.30 Ratings
Course catalog or library8.90 Ratings8.40 Ratings
Player/Portal9.50 Ratings8.60 Ratings
Learning content5.10 Ratings00 Ratings
Mobile friendly5.80 Ratings8.90 Ratings
Progress tracking & certifications8.00 Ratings8.40 Ratings
Assignments8.20 Ratings7.40 Ratings
Compliance management8.20 Ratings4.90 Ratings
Learning administration7.70 Ratings9.30 Ratings
Learning reporting & analytics9.00 Ratings7.30 Ratings
Social learning7.70 Ratings4.30 Ratings
Gamification6.50 Ratings7.30 Ratings
Single Sign On (SSO) Enabled Learning9.00 Ratings7.30 Ratings
Customer Training Tools
Comparison of Customer Training Tools features of Product A and Product B
Google Classroom
-
Ratings
Skilljar by Gainsight
7.0
Ratings
0% above category average
Customer Feedback Collection00 Ratings7.30 Ratings
Customer Training Library Curation00 Ratings7.30 Ratings
User Permissioning00 Ratings6.40 Ratings
Best Alternatives
Google ClassroomSkilljar by Gainsight
Small Businesses
iSpring Learn
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Score 9.6 out of 10
iSpring Learn
iSpring Learn
Score 9.6 out of 10
Medium-sized Companies
Schoology Learning
Schoology Learning
Score 9.7 out of 10
iSpring Learn
iSpring Learn
Score 9.6 out of 10
Enterprises
Schoology Learning
Schoology Learning
Score 9.7 out of 10
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Absorb LMS
Score 9.2 out of 10
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User Ratings
Google ClassroomSkilljar by Gainsight
Likelihood to Recommend
8.0
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
8.2
(0 ratings)
Usability
8.0
(0 ratings)
8.5
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
1.9
(0 ratings)
9.0
(0 ratings)
Implementation Rating
2.0
(0 ratings)
9.0
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Google ClassroomSkilljar by Gainsight
Likelihood to Recommend
- During the pandemic, the college needs a fast and easy solution to conduct Google Classroom. The integration with Google Accounts and Google Meet allows the university to run and access the Classroom on a large scale. - The teacher wants to conduct some exams in third-party software like Moodle. But we have not found any plugin for this famous open-source learning platform. The exam system in Google Classroom is so poor that it doesn't even fully screen the test when students are writing their exams.
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Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.
For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.
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Pros
  • Student-teacher communication - I love using Classroom for this because my students can always go back and check what was on Classroom by looking through the stream. This way they don't have to go dig through emails to find what they're looking for.
  • Posting to multiple classes - I can post the same announcement or assignment to multiple classes at once without having to repeat the process or send separate emails.
  • Streamlining grading - when students turn work in on Classroom, it all goes to one place and then when I'm grading I can open their documents directly from Classroom or my Drive folder. This way, I'm not looking through emails and Google Doc shared files for their assignment.
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  • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
  • Ease of use for students, administrators, and content creators
  • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
  • Asking for and listening to customer feedback for enhancements
  • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
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Cons
  • Although usually in the discussion with other LMS apps such as Schoology and Canvas, Google Classroom doesn't possess as in-depth of a platform. There is no ability to set individual learning paths, pace student work with completion settings, or embed other apps directly into teacher-created assignments.
  • The assignment creation options are limited. Teachers can only choose from creating an assignment (usually a link with directions), a material (usually a doc/slide/website, etc), a question, and a quiz.
  • With gamification taking on a new lens in education, there really isn't any way to use gamification elements with Google Classroom. There isn't any way to create Individual learning paths, or use badges and micro-credentials within Classroom. Outside programs would have to be used.
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  • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
  • Features that allow for the translation of content to allow access to content across languages.
  • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
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Likelihood to Renew
Testing is particularly important in online learning, and Google Classroom falls far short of other learning management systems in this regard. Security is also a concern: while account control is reasonable for the account used with Google Classroom, the person controlling a particular account is often able to, for example, forward or download proprietary materials.
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I like what you are using and how we are doing it. Also, changing systems is a lot of work
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Usability
This is only a product I would recommend to a humanities teacher. Math and science teachers cannot use this product the same way that I can as an English teacher. It is great for word process and for reading, but unable to handle the demands of math and science. Therefore, I would highly recommend this product to English or Social Studies teachers, but NOT math or science teachers
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The overall usability is great as the software is very easy to learn and navigate. After just 1 week of "playing" around in the system I felt very comfortable using it and teaching others to use it as well. Customers have also mentioned Skilljar is a much better than out previous vendor
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Reliability and Availability
We have had very little trouble in accessing Google Classroom. Our issues, if any, have risen from our server and not the Google servers.
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No answers on this topic
Support Rating
Since this platform is provided by Google, the technical support is better than any others, and we are not required to bother about the space constraints for adding the contents. If we have a good uninterrupted internet facility we can access Google Classroom without any delay or lag. They have app support in both Android and iPhone.
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The support team is great at Skilljar. Not perfect, but that can't be expected. Everyone I've worked with has been friendly, attentive, and fairly quick to respond/act. They also have a pretty sturdy set of Knowledge Base articles as well to self serve.
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Implementation Rating
It was relatively easy to implement due to the simplicity of the platform. Even our more technology challenged teachers found it easy to get started with Google Classroom.
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Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
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Alternatives Considered
Skyward and Google Classroom are completely different programs that are used for completely different things. The only comparable areas are communication with students. Skyward does so through the class rosters and message center and Google Classroom does so through the classrooms for each student and their teacher, but each is unique in their own way.
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Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
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Scalability
It is very easy to push out this program across our buildings. Teachers are able to use it without much trouble.
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No answers on this topic
Return on Investment
  • Students are able to continue learning in a remote environment
  • Parents have a single, consistent organization structure to make it easy to track assignments and progress for multiple children
  • Much better solution than the quickly assembled Zoom-and-gloom of the previous spring when school abruptly went remote with no planning
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  • Having Skilljar is improving retention—customers who completed recommended training made up 85% of our Q2'23 renewals.
  • Customers who completed the recommended training make up 84% of our healthiest accounts and we've seen a 15% decrease in support ticket volume.
  • Since launching Skilljar, we've seen a 16% increase in active users.
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ScreenShots

Skilljar by Gainsight Screenshots

Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.