TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chrome

    Score8.9 out of 10
    N/AGoogle Chrome is a web browser with features like password saving, synced settings across devices, dark mode, and the ability to keep accounts separate using different profiles. For enterprises, Chrome has built-in and added browser controls to protect your business for external and internal threats.

    $0

    Mozilla Firefox

    Score9.1 out of 10
    N/AFirefox is a web browser from Mozilla, available on desktop and mobile devices. It is presented as a lightweight, privacy conscious browser with browser sync, ad tracking, a built-in PDF editor, and private browsing.

    $0

    Pricing
    Google ChromeMozilla Firefox
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ChromeMozilla Firefox
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google ChromeMozilla Firefox
    Considered Both Products
    Google
    Chose Google Chrome
    Firefox has a bulky and clunky design over Chrome. I didn't do a comparative test but it felt like Chrome was faster and I've never seen/ tested android compatibility from firefox.
    Safari seems to want to control my browsing activity as opposed to allowing me to control my …
    Incentivized
    Mozilla Foundation
    Chose Mozilla Firefox
    Mozilla Firefox is faster, more efficient, and has less "bloatware" than Microsoft Edge, which is a frustrating and inefficient browser. It is a much smoother and more pleasant browsing experience.

    Incentivized
    Chose Mozilla Firefox
    Mozilla Firefox stacks up very well alongside similar products. There has not been a feature I have needed that a similar product had that was lacking from Mozilla Firefox. The product has been developed very well and updates have been effective at maintaining security. I have …
    Incentivized
    Chose Mozilla Firefox
    Safe, secure and user friendly
    Incentivized
    Chose Mozilla Firefox
    All browsers used are very similar and all offer quite great features to help developers build websites.
    In our case we use a list of browsers in order to do cross browser testing to make sure our sites work well on all browsers.
    Mozilla Firefox is fast, intuitive and helps us …
    Incentivized
    Chose Mozilla Firefox
    Mozilla Firefox defeats all common web browsers for Windows and Linux environments in terms of accessibility features, customization, and debugging. Mozilla Firefox uses a different Javascript engine than Chrome, Brave, and Edge (which are all shared using Google's V8 engine) …
    Incentivized
    Chose Mozilla Firefox
    Firefox stands toe to toe with any other web browser on the market. From comparable features and capabilities, there's nothing that my team can't do with Mozilla that we can do with any other leading product. Developer tools, speed, reliability, customization options, add-ins, …
    Incentivized
    Chose Mozilla Firefox
    When I decided on Firefox, it was well beyond the other browsers. Today, the competition is catching up but Firefox still seems to be a bit more innovative.
    Incentivized
    Chose Mozilla Firefox
    Firefox is faster and a lot more user friendly. It feels safer, and more up to date. The extensions and updates are easier to handle. The custom looks and options put it far ahead. Ad blocking and safety also seem to be better. I don't feel as good about safe searching on chrome.
    Incentivized
    Chose Mozilla Firefox
    I will always pick Mozilla Firefox as my first choice because of the user friendly look and because of the reduction in ads that you see. My second choice would be Chrome because it is the preferred browser in many organizations but if given the chance I will always go to …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    User Ratings
    Google ChromeMozilla Firefox
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.6
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.8
    (6 ratings)
    User Testimonials
    Google ChromeMozilla Firefox
    Likelihood to Recommend
    Google
    It's the primary browser of choice for internet browsing and general internet exploration. It's not ideal for programming. I've had several scenarios where I've had to program browser behaviour and I found Edge to be more programmable - of course it stems from the fact that Edge is made by the same company that makes the OS for the devices where I've programmed. But for compatibility across multiple devices, consistency across sessions and user activity, and integration with other Google products - Chrome is unmatched.
    Incentivized
    Read full review
    Mozilla Foundation
    Firefox is ideal for users who are tech-proficient and eager to customize their browsing experience to meet exactly their needs. It is best for people who are very contemplative and thoughtful about their experience of using web browsers and want more than an out-of-the-box or clunky experience offered by pre-loaded browsers.
    Incentivized
    Read full review
    Pros
    Google
    • Incognito mode is really just that.
    • Fast Updates and fast browsing performance.
    • Stability.
    • Very granular filtering options.
    • Multitude of extensions are available.
    Incentivized
    Read full review
    Mozilla Foundation
    • Access to downloads
    • Control of bookmarks
    • Keeping useful controls easily accessible
    Incentivized
    Read full review
    Cons
    Google
    • Not about Chrome per se, but Google search is fast losing relevance and Gemini AI results are useless more than half the time. If search and information gathering moves to other paltforms, then eventually the reasons I open Chrome will reduce
    Incentivized
    Read full review
    Mozilla Foundation
    • I miss Adobe Flash. It was foundational to so much content
    • An internal Malware cleaning feature
    • A better on board ad blocker
    Incentivized
    Read full review
    Usability
    Google
    Ease of use and functionality is unmatched. Some of the functionality reduces on a Macbook, for example, when I can't use the windows shortcut Alt + Tab to switch between windows. I use multiple profiles on Chrome - a personal and a work profile, and Windows makes it very easy to switch between the two. Still, I've been a user for 10+ years, and I see nothing that matches the functionality, integrations across apps and devices, ease of use and the deeply entrenched habits.
    Incentivized
    Read full review
    Mozilla Foundation
    It can do anything I throw at it. It does not slow down. I cannot remember it ever crashing. Updating is super easy. It's colorful enough to find what I need visually. I can customize the look to make it super usable and fast with muscle memory precision. It's by far easier to use than any other browser.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Firefox has a clunky update mechanism. Although Firefox was pretty quick, I did not care for the look of it. Opera was not as compatible nor as fast as Google Chrome. Tor is slow but is used only for private browsing as needed.
    Incentivized
    Read full review
    Mozilla Foundation
    Mozilla Firefox stacks up very well alongside similar products. There has not been a feature I have needed that a similar product had that was lacking from Mozilla Firefox. The product has been developed very well and updates have been effective at maintaining security. I have been a long-time user of Mozilla Firefox and have no reason to change.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Google Chrome browser has reduced IT tech work order tickets.
    • With less tickets, our IT department is more productive, able to work on other projects without interruption
    • Google Chrome is stabile and available across multiple platforms.
    Incentivized
    Read full review
    Mozilla Foundation
    • Proves to be helpful for my development team to use their Dev Tools
    • Speed and reliability is top notch, allowing our productivity to increase in a remote environment
    • Easy for end users of all technical skill levels to easily navigate and keep the browser up to date
    Incentivized
    Read full review
    ScreenShots