TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score8.4 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Zoho Connect

    Score8.8 out of 10
    N/AZoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device. It provides tools supporting group or team communication, file sharing, and task management.N/A
    Pricing
    Google ChatZoho Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ChatZoho Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Google ChatZoho Connect
    Considered Both Products
    Google
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    25 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    Google ChatZoho Connect
    Project Management
    Comparison of Project Management features of Google Chat and Zoho Connect
    Feature
    Google Chat
    8.4
    23 Ratings
    9% above category average
    Zoho Connect
    -
    Ratings
    Task Management8.013 Ratings00 Ratings
    Gantt Charts8.59 Ratings00 Ratings
    Scheduling9.015 Ratings00 Ratings
    Workflow Automation7.912 Ratings00 Ratings
    Mobile Access9.322 Ratings00 Ratings
    Search9.020 Ratings00 Ratings
    Visual planning tools7.011 Ratings00 Ratings
    Communication
    Comparison of Communication features of Google Chat and Zoho Connect
    Feature
    Google Chat
    8.9
    23 Ratings
    12% above category average
    Zoho Connect
    -
    Ratings
    Chat10.023 Ratings00 Ratings
    Notifications10.023 Ratings00 Ratings
    Discussions8.321 Ratings00 Ratings
    Surveys8.415 Ratings00 Ratings
    Internal knowledgebase9.012 Ratings00 Ratings
    Integrates with GoToMeeting8.08 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.216 Ratings00 Ratings
    Integrates with Outlook9.07 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Zoho Connect
    Feature
    Google Chat
    9.0
    23 Ratings
    14% above category average
    Zoho Connect
    -
    Ratings
    Versioning8.716 Ratings00 Ratings
    Video files8.020 Ratings00 Ratings
    Audio files8.319 Ratings00 Ratings
    Document collaboration9.919 Ratings00 Ratings
    Access control9.516 Ratings00 Ratings
    Advanced security features10.017 Ratings00 Ratings
    Integrates with Google Drive8.116 Ratings00 Ratings
    Device sync9.321 Ratings00 Ratings
    User Ratings
    Google ChatZoho Connect
    Likelihood to Recommend
    9.0
    (23 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Google ChatZoho Connect
    Likelihood to Recommend
    Google
    No answers on this topic
    Zoho
    No answers on this topic
    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Cons
    Google
    No answers on this topic
    Zoho
    No answers on this topic
    Likelihood to Renew
    Google
    No answers on this topic
    Zoho
    No answers on this topic
    Usability
    Google
    No answers on this topic
    Zoho
    No answers on this topic
    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    ScreenShots