Google Chat vs. TIBCO Tibbr

Google Chat is well-suited for businesses. Where it fits in my organization is to maintain communication between teams. Collaboration between teams to solve issues our customers cannot resolve without using Google Chat. Our Organization depends on it. When someone needs assistance from another team in the organization, we use Google Chat to solve this issue.

Incentivized

I think it is well-suited for populations who value social media and being connected in this manner at work. If the population does not value this type of open interaction, it will be underutilized. Many of our baby-boomer generation staff have a hard time seeing the relevancy of a site such as this.

Incentivized

• Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
• You can download and upload image file that can be use for business process and more.
• Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.

Incentivized

• I think it helps people crowd source an organization for information and resources that may not be easily found.
• The subjects feature is a great place to develop communities of practice where links, files and communication can be shared.
• As long as the search engine is optimized / working effectively, it can be a powerful way to access sites and resources across the organization.

Incentivized

• I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
• Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
• Some people have trouble getting their notifications before midnight, somehow?
• Prior to downloading the app, group messages didn't come up for me on my computer.

Incentivized

• The profile finder is glitchy and rarely comes up with solid results.
• The site sometimes has glitches, such as subject pages not loading and complete content not appearing on the screen until you refresh or give it an abnormal amount of time to load.
• The "USAID Search" option should appear first for the search results. It is not intuitive that it is the last search option to select. Often users don't even clearly recognize that they need to select types of search results.

Incentivized

The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.

As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way

Incentivized

I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.

Incentivized

It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach files, and have online conversations from the gmail page, in a new window or using the mobile.

Incentivized

• Through seamless communication across remote workers, Google Chat has significantly reduced the time spent on back and forth emails.
• Undoubtedly Google Chat is great for communication but because of a lack of task management tools, we have to rely on other platforms for organizing and tracking tasks.
• 200MB file size limit in Google Chat often forces us to use other services like Google Drive for sending large files.

Incentivized

• I feel that it has connected colleagues who would have never met in our global organization.
• I has created a division in the organization between the users and those who oppose its existence.
• It has been a great place for communication-oriented departments to get their messages out, advertise events, etc.

Incentivized