Google Chat vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 8.3 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Miro
Score 9.2 out of 10
N/A
Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.
$10
per month per user
Pricing
Google ChatMiro
Editions & Modules
No answers on this topic
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
Google ChatMiro
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
Google ChatMiro
Considered Both Products
Google Chat
Chose Google Chat
The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might …
Miro
Chose Miro
I have not used other products
Features
Google ChatMiro
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
23 Ratings
8% above category average
Miro
-
Ratings
Task Management8.013 Ratings00 Ratings
Gantt Charts8.59 Ratings00 Ratings
Scheduling9.015 Ratings00 Ratings
Workflow Automation7.912 Ratings00 Ratings
Mobile Access9.322 Ratings00 Ratings
Search9.020 Ratings00 Ratings
Visual planning tools7.011 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
23 Ratings
11% above category average
Miro
-
Ratings
Chat10.023 Ratings00 Ratings
Notifications10.023 Ratings00 Ratings
Discussions8.321 Ratings00 Ratings
Surveys8.415 Ratings00 Ratings
Internal knowledgebase9.012 Ratings00 Ratings
Integrates with GoToMeeting8.08 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.216 Ratings00 Ratings
Integrates with Outlook9.07 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
9.0
23 Ratings
13% above category average
Miro
-
Ratings
Versioning8.716 Ratings00 Ratings
Video files8.020 Ratings00 Ratings
Audio files8.319 Ratings00 Ratings
Document collaboration9.919 Ratings00 Ratings
Access control9.416 Ratings00 Ratings
Advanced security features9.917 Ratings00 Ratings
Integrates with Google Drive8.116 Ratings00 Ratings
Device sync9.321 Ratings00 Ratings
Best Alternatives
Google ChatMiro
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatMiro
Likelihood to Recommend
9.0
(23 ratings)
9.2
(5571 ratings)
Likelihood to Renew
8.0
(2 ratings)
9.5
(149 ratings)
Usability
9.0
(5 ratings)
9.1
(104 ratings)
Availability
-
(0 ratings)
9.7
(16 ratings)
Performance
-
(0 ratings)
9.0
(15 ratings)
Support Rating
7.3
(3 ratings)
7.5
(46 ratings)
Online Training
-
(0 ratings)
10.0
(4 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3586 ratings)
Configurability
-
(0 ratings)
7.8
(9 ratings)
Ease of integration
-
(0 ratings)
8.3
(3934 ratings)
Product Scalability
-
(0 ratings)
8.0
(15 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(5 ratings)
Vendor pre-sale
-
(0 ratings)
5.9
(5 ratings)
User Testimonials
Google ChatMiro
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
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Miro
Miro is the ideal tool where a highly collaborative environment is needed in order to be productive. Projects or ideas that are complex and require input from many people all at once are where Miro really shines. Where Miro is not ideal is when it becomes the 'source of truth' for information. Because it is very collaborative and editable by all, it's not the right tool for maintaining comprehensive information, or 'south of truth' IE project plan commitments etc.
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Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
Read full review
Miro
  • Especially useful project planning with functions like whiteboard and great collaboration features.
  • Miros presentation mode is great for walking people through and explaining a concept.
  • If someone can’t join a meeting, we record a Talktrack. Its like a mini-presentation that people can watch later. Can be extremely useful at times.
Read full review
Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Read full review
Miro
  • When using the find functionality to locate an item in a Miro board, I do not like that it keeps my previous searched term. Other programs, like Excel, do this but they have it so that you can easily overwrite the previously-searched term.
  • It would be helpful if you could search by a particular frame, instead of the entire board. For our quarterly backlog review, we often have items that carry over, so there are duplicates on the board. Being able to search by a frame would make this easier.
  • Understanding who can access a board is not always clear to me.
Read full review
Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Miro
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
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Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Miro
My rating for Miro is 10 because it has delivered excellent outcomes for my team. We can now plan in real time before taking any action, and anyone can participate in the plans we are creating to boost our company's sales. We all have good plans and strategies for the target audience, so most team members are able to create a good incentive
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Reliability and Availability
Google
No answers on this topic
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
Google
No answers on this topic
Miro
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
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Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
Google
No answers on this topic
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
Google
No answers on this topic
Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
Read full review
Miro
We tested every product, but the biggest problem we encountered was that most of them required plugins in order to centralize all of our work. Other problems included the products' excessive price, which was higher than Miro's. Last but not least, Miro offered us an all-in-one solution.
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Scalability
Google
No answers on this topic
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
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Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Read full review
Miro
  • Helped to minimise the use of multiple softwares and applications for several different workflows.
  • Miro has enhanced overall productivity and project quality through intensive discussions and brainstorming sessions.
  • A great choice in terms of ROI as Miro offers a wide range of capabilities and features.
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.