Google Chat vs. Google Keep

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 8.3 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Google Keep
Score 9.9 out of 10
N/A
Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A
Pricing
Google ChatGoogle Keep
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google ChatGoogle Keep
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google ChatGoogle Keep
Features
Google ChatGoogle Keep
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
Ratings
9% above category average
Google Keep
8.2
Ratings
6% above category average
Task Management8.00 Ratings9.30 Ratings
Gantt Charts8.50 Ratings00 Ratings
Scheduling9.00 Ratings5.10 Ratings
Workflow Automation7.90 Ratings6.00 Ratings
Mobile Access9.30 Ratings10.00 Ratings
Search9.00 Ratings10.00 Ratings
Visual planning tools7.00 Ratings8.80 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
Ratings
12% above category average
Google Keep
8.6
Ratings
8% above category average
Chat10.00 Ratings00 Ratings
Notifications10.00 Ratings7.80 Ratings
Discussions8.30 Ratings8.60 Ratings
Surveys8.40 Ratings00 Ratings
Internal knowledgebase9.00 Ratings8.10 Ratings
Integrates with GoToMeeting8.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.20 Ratings9.90 Ratings
Integrates with Outlook9.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
9.0
Ratings
14% above category average
Google Keep
6.9
Ratings
13% below category average
Versioning8.70 Ratings1.00 Ratings
Video files8.00 Ratings00 Ratings
Audio files8.30 Ratings8.40 Ratings
Document collaboration9.90 Ratings8.90 Ratings
Access control9.50 Ratings7.60 Ratings
Advanced security features9.90 Ratings2.70 Ratings
Integrates with Google Drive8.10 Ratings10.00 Ratings
Device sync9.30 Ratings9.90 Ratings
Best Alternatives
Google ChatGoogle Keep
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatGoogle Keep
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
7.3
(0 ratings)
7.9
(0 ratings)
User Testimonials
Google ChatGoogle Keep
Likelihood to Recommend
Google Chat is well-suited for businesses. Where it fits in my organization is to maintain communication between teams. Collaboration between teams to solve issues our customers cannot resolve without using Google Chat. Our Organization depends on it. When someone needs assistance from another team in the organization, we use Google Chat to solve this issue.
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Being able to add a note on the fly to a "to-do" list or add a needed item to a "grocery" list with ease. It's handy being able to access it from practically anywhere. I often find myself needing to do a task and pulling out my phone to add it to my to-do list.
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Pros
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
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  • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
  • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
  • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
  • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
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Cons
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
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  • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
  • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
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Likelihood to Renew
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
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Usability
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Google Keep is very easy to use. Currently, the company I work for has employees from different age brackets, and this is one of the easiest apps on G-Suite to explain. Not a lot of people use it, but it is due to personal choice since a lot of people still prefer pen and paper to keep their notes.
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Support Rating
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
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Alternatives Considered
It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach files, and have online conversations from the gmail page, in a new window or using the mobile.
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I used to use Evernote before Google Keep, it is an excellent product too but I found it too heavy. At the time (not sure about now) it always wanted to download all your notes onto your device before you can start using it. Google Keep is more a cloud product, so it's lighter on your device, it doesn't download every note you have at once. Also I tended to store a lot of heavy things in Evernote because it seemed to encourage me to do that, like large photos and documents. Google Keep encourages me to focus on text only mostly, though it will take a photo as part of the note as well. I also like Google Keep because it is a part of my Google Account and integrates with other Google products.
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Return on Investment
  • Through seamless communication across remote workers, Google Chat has significantly reduced the time spent on back and forth emails.
  • Undoubtedly Google Chat is great for communication but because of a lack of task management tools, we have to rely on other platforms for organizing and tracking tasks.
  • 200MB file size limit in Google Chat often forces us to use other services like Google Drive for sending large files.
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  • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
  • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
  • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
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ScreenShots