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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score8.4 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    Google Keep

    Score9.9 out of 10
    N/AGoogle Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A
    Pricing
    Google ChatGoogle Keep
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google ChatGoogle Keep
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Google ChatGoogle Keep
    Project Management
    Comparison of Project Management features of Google Chat and Google Keep
    Feature
    Google Chat
    8.4
    23 Ratings
    9% above category average
    Google Keep
    8.2
    11 Ratings
    7% above category average
    Task Management8.013 Ratings9.37 Ratings
    Gantt Charts8.59 Ratings00 Ratings
    Scheduling9.015 Ratings5.15 Ratings
    Workflow Automation7.912 Ratings6.01 Ratings
    Mobile Access9.322 Ratings10.09 Ratings
    Search9.020 Ratings10.09 Ratings
    Visual planning tools7.011 Ratings8.87 Ratings
    Communication
    Comparison of Communication features of Google Chat and Google Keep
    Feature
    Google Chat
    8.9
    23 Ratings
    12% above category average
    Google Keep
    8.6
    11 Ratings
    9% above category average
    Chat10.023 Ratings00 Ratings
    Notifications10.023 Ratings7.87 Ratings
    Discussions8.321 Ratings8.63 Ratings
    Surveys8.415 Ratings00 Ratings
    Internal knowledgebase9.012 Ratings8.15 Ratings
    Integrates with GoToMeeting8.08 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.216 Ratings9.97 Ratings
    Integrates with Outlook9.07 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and Google Keep
    Feature
    Google Chat
    9.0
    23 Ratings
    14% above category average
    Google Keep
    6.9
    10 Ratings
    12% below category average
    Versioning8.716 Ratings1.01 Ratings
    Video files8.020 Ratings00 Ratings
    Audio files8.319 Ratings8.42 Ratings
    Document collaboration10.019 Ratings8.96 Ratings
    Access control9.516 Ratings7.66 Ratings
    Advanced security features10.017 Ratings2.73 Ratings
    Integrates with Google Drive8.116 Ratings10.04 Ratings
    Device sync9.321 Ratings9.97 Ratings
    Best Alternatives
    Google ChatGoogle Keep
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google ChatGoogle Keep
    Likelihood to Recommend
    9.0
    (23 ratings)
    10.0
    (11 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.3
    (3 ratings)
    7.9
    (10 ratings)
    User Testimonials
    Google ChatGoogle Keep
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
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    Google
    It is the perfect companion for storing all those little bits of information you need to do your job well, the best thing is getting it all out of your head and in to Google Keep. You can trust it to hold that information for you, and you know you can go back and use its excellent search functionality to find that information at a later date. It can also work really well for your personal life as well. I have two accounts, my work account and my personal account - I use them both in different contexts but I have always found Google Keep is great for both.
    Incentivized
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    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
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    Google
    • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
    • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
    • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
    • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
    Incentivized
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    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
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    Google
    • Keep only offers labels, but having folders or nested tags would help in managing notes better.
    • Finding notes can be difficult, especially when there are many. Filters by date, content type, or color would help.
    • Keep notes should easily convert into Google Docs or sync better with Google Calendar tasks.
    Incentivized
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    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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    Google
    It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
    Read full review
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
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    Google
    They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
    Incentivized
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    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
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    Google
    I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
    Incentivized
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    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
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    Google
    The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
    Incentivized
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    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
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    Google
    • Google Keep is free, and for what I need it for I don't need to purchase another tool.
    • It's handy when it comes to taking quick notes, but so is a piece of paper. This tool won't magically improve your life.
    Incentivized
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    ScreenShots