TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Calendar

    Score9.5 out of 10
    N/AGoogle Calendar is a time-management and scheduling calendar service, from Google, available as part of its productivity tool suite.N/A

    Square Appointments

    Score10 out of 10
    N/ASquare headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.

    $29

    per month per location

    Pricing
    Google CalendarSquare Appointments
    Editions & Modules
    No answers on this topic
    Free
    $0
    Plus
    $29
    per month per location
    Premium
    $69
    per month per location
    Offerings
    Pricing Offerings
    Google CalendarSquare Appointments
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google CalendarSquare Appointments
    Considered Both Products
    Google
    No answer on this topic
    Block, Inc (Square)
    Chose Square Appointments
    Square looks and feels more professional than Booksy, while requiring a card on file - something Calendly cannot do. I like that they are affordable and clients enjoying scheduling through Square Appointments. Scheduling an appointment works every time. The integration with …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    26 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    23 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    26 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    18 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Google CalendarSquare Appointments
    Small Businesses
    iCal
    Score3.6 out of 10
    Calendly
    Score9.2 out of 10
    Medium-sized Companies
    iCal
    Score3.6 out of 10
    Chili Piper
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    Doodle
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google CalendarSquare Appointments
    Likelihood to Recommend
    9.4
    (26 ratings)
    9.1
    (7 ratings)
    Usability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    Google CalendarSquare Appointments
    Likelihood to Recommend
    Google
    Google Calendar is well suited for scheduling 1:1 and smaller group meetings and recurring meetings. It's also well suited to connect with scheduling software. However, there is still a lot of opportunity for improvement when you want to make a very well-organized calendar (for example, limitations with the meeting tagging & categories). It's also not as well suited for helping with scheduling for bigger groups.
    Read full review
    Block, Inc (Square)
    Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
    Incentivized
    Read full review
    Pros
    Google
    • Makes it easy to schedule meetings and block off time
    • I can see everyone in my org's calendar's as well which makes it convenient when scheduling calls with multiple people so I can see when they have overlapping availabilities.
    • Integration with Zoom and Microsoft Teams for video calls that can be added from the calendar invite itself
    Incentivized
    Read full review
    Block, Inc (Square)
    • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
    • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
    • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
    Incentivized
    Read full review
    Cons
    Google
    • Being able to group a team much easier so I don't have to add the same people over and over again without having to have access right to create a Google group
    • Room or space management, because of repeating events the rooms of the office tend to be always "occupied" but not everyone is there due to how the new hybrid way of working is
    • Better way of working together in the calendar events where it's easier for the team to prepare if I give a clearer better UI of all the documents/presentations they might need to look over
    Incentivized
    Read full review
    Block, Inc (Square)
    • Additional functionality: real-time availability calendar to customers
    • Not redirect away from our site to Square
    • Additional functionality: Ability for customers to add up sales when checking out
    Incentivized
    Read full review
    Usability
    Google
    It's a bit outdated on how things should be working, the UI per say hasn't changed much and I believe there is still a lot more room for improvement in how the calendar shows, the creating process, the parameters on setting up an event and it could be better integrated with the g-suite and other tools
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Support Rating
    Google
    No answers on this topic
    Block, Inc (Square)
    • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
    • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Most of the other services we would use don't have the same integration with other Google services that Google Calendar has. The ability to view and set things from your email is very convenient. So is the ability to have your notifications automatically show up on an Android phone as a reminder.
    Incentivized
    Read full review
    Block, Inc (Square)
    Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Very significant improvement in employee productivity (more than 10%), because people spend much less time arranging meetings.
    • Essential tool to develop remote work within the company during Covid.
    • No need to build an email infrastructure (significant cost reduction in IT infrastructure).
    Incentivized
    Read full review
    Block, Inc (Square)
    • Ease of scheduling brings in more appointments
    • Must have a card on system to schedule and prepay for an appointment
    • Offers multiple types of appointments
    • Cancellation fees
    Incentivized
    Read full review
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