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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Business Profile

    Score8.6 out of 10
    N/AGoogle Business Profile (formerly Google My Business) is a free tool that allows users to promote a Business Profile and business website on Google Search and Maps. With an account, users can see and connect with customers, post updates to the Business Profile, and see how customers are interacting with a business on Google.N/A
    Pricing
    Google Business Profile
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Business Profile
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Google Business Profile
    Considered Both Products
    Google
    Chose Google Business Profile
    N/A but, I would compare it to a bigger and better "yellowpages" - Much like yellow pages you get the jist of a company from the company overview or snapshot. - While customization is limited on yellow pages, I would say the two are comparable in regards to how "customers" or …
    Incentivized
    Chose Google Business Profile
    We get the best reviews on Google Business Profile! It's also a lot easier for users to post reviews there vs on other websites.
    Incentivized
    Chose Google Business Profile
    I also have the same page for marketing on just dial but for searching my service, people usually prefer Google over it because of page ranking. Although people have a conventional mind to choose the first link on the search of the internet rather go on the second one. On the …
    Incentivized
    Chose Google Business Profile
    It is the only tool for use with Google where most of the traffic is done so there are not really other options.
    Incentivized
    Chose Google Business Profile
    Google My Business is really the only tool out there like it. It has worked well for us so no need to try anything else.
    Incentivized
    Chose Google Business Profile
    Google My Business is really the only tool we have used like this.
    Incentivized
    Chose Google Business Profile
    I have not used another tool like Google My Business, but it has worked well for us. I imagine there are similar tools for yahoo or bing but I am not sure because I do not recall seeing anything at all.
    Incentivized
    Chose Google Business Profile
    I have not used another product like this because it is all Google offers.
    Incentivized
    Chose Google Business Profile
    I have not used any other tool besides Google My Business, but it is a great one. I would not really have any need to use another tool besides this one.
    Incentivized
    Chose Google Business Profile
    We haven't used any other platform similar to Google My Business.
    Incentivized
    Chose Google Business Profile
    Google My Business is the only application that we have used like this and there is no reason to use any other.
    Incentivized
    Chose Google Business Profile
    Google My Business is really the only tool we have used like this but we have not needed anything else.
    Incentivized
    Chose Google Business Profile
    We have not really used any other product like this since most of the searches are done through Google so we have only set it up for google. However, I am sure we can set up something similar with other search engines, but this has not been something that was looked into.
    Incentivized
    Chose Google Business Profile
    Before using Google My Business, we have used the "Yext" platform in our company to improve our positioning and get our clients to have an exact location of our company, however, the results were very bad. Yext user support did not offer us good care when we purchased the …
    Incentivized
    Chose Google Business Profile
    Moz Local is not free and not providing that many features that google my business does.
    Incentivized
    Chose Google Business Profile
    Google My Business is by far a very popular software and is probably used by at least 50% of the United States' businesses. However, platforms such as WIX, are significantly more expensive than GMB. I started using Google My Business for 2 reasons: one because our competitors …
    Incentivized
    Chose Google Business Profile
    We have not really used anything like this tool so I cannot speak to this point.
    Incentivized
    Chose Google Business Profile
    Haven't used any
    Incentivized
    Chose Google Business Profile
    There are no real alternative as Google search now has a 92.05 market share (Feb 2021) pretty much the only show in town! Bing have their equivalent - Bing Places for Business but it is not as powerful.

    A small part of the tool is provided by Trustpilot and reviews.co.uk, but …
    Incentivized
    Chose Google Business Profile
    Google is the most powerful SERP and has much more robust features than Bing Places. Users also statistically trust Google more than Bing and it provides much more authority in the search space. The good news is that Bing Places can be synched with Google My Business which is …
    Incentivized
    Chose Google Business Profile
    Google My Business offers the basic features and is free. Birdeye is more complete, has a lot of features, has a good support, but need to pay. Google My Business is sufficient for our marketing strategy.
    Incentivized
    Chose Google Business Profile
    The majority of web searches come from Google no doubt. Around 90%. Probably more than that. Google is the future of search engine marketing. Most people advertise on their search engine to be found for their services. Most people get their business from their google listings. …
    Incentivized
    Chose Google Business Profile
    We have not really used anything like Google My Business as there is not really other tools out there, except maybe for the other search engines. However, we just focus on Google because it is the majority of the traffic.
    Incentivized
    Chose Google Business Profile
    Google My Business is a fantastic tool to set your business and marketing up for success. If you're not actively [utilizing] it, ease start. Get your name out there and take advantage of their features and tools to generate leads and business awareness.

    There is truly no tool in …
    Incentivized
    Chose Google Business Profile
    The way Google My Business is easier to understand (intuitive) on both the owner of the business side as well as the customer-facing portion gives it an arm over Microsoft Advertising. GMB started the business listing trend and has left Microsoft only to copy the layout that …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    47 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    45 Answers
    User Ratings
    Google Business Profile
    Likelihood to Recommend
    10.0
    (47 ratings)
    Usability
    10.0
    (2 ratings)
    Support Rating
    6.0
    (1 ratings)
    User Testimonials
    Google Business Profile
    Likelihood to Recommend
    Google
    The great advantage of Google My Business is that any business that complies with the privacy and authentication policy requirements can access all the functionality tools that help promote the business website through the referral system, exchange of opinions with other users and search engine optimization (SEO).
    Incentivized
    Read full review
    Pros
    Google
    • Google My Business offers us an alert system in our work email, where we receive notifications when there is a new comment or review of our company. This alert system helps us to be aware of each of the opinions written by each client who has received our services, in order to be able to respond to each of them in record time.
    • Google My Business gives me a complete visualization of the clicks, location of the searches of my company and the visits that my business file has received. This visualization allows me to control access and measure the traffic that my business listing is generating in conjunction with the Google Maps service.
    • The update of my company file is done in real time and immediately. I don't have to wait several minutes for my company file to update. When I make a change to my company information, the changes are shown immediately to all clients who consult that business card.
    Incentivized
    Read full review
    Cons
    Google
    • Like most Google products UX / usability is often lacking whilst feature set strong
    • Changing a locations address can be difficult with support hard to access
    • Clients can add photos, if badly shot / composed these can be detrimental to your brand.
    Incentivized
    Read full review
    Usability
    Google
    It's a super smooth & easy to use platform that allows it's users to quickly update / display important things regarding their business. ex: holiday closures, special hours, promotional items / sales
    Incentivized
    Read full review
    Support Rating
    Google
    Whether it is technical or customer support, Google My Business excels and suffers in the exact same ways that all other branches of Google do. While you'll eventually figure out the issue, the sheer magnitude of the company comes with expected hurdles, wait times, and support you'd come to expect from other large companies.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Google is the most powerful SERP and has much more robust features than Bing Places. Users also statistically trust Google more than Bing and it provides much more authority in the search space. The good news is that Bing Places can be synched with Google My Business which is great and convenient for business owners. It's just another alternative for businesses and I highly recommend that all businesses have an account with both Bing Places and Google My Business for optimal performance.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Generate organic traffic
    • Promotion of our business and services locally
    • Increase visibility and ranking by Google Search
    • Collecting customer reviews
    • Another way to promote our business by sharing content directly to Google
    • Good analytics
    • Adds credibility to our business and brand
    Read full review
    ScreenShots