Google Authenticator vs. Okta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Authenticator
Score 8.2 out of 10
N/A
Google Authenticator is a mobile authentication app.N/A
Okta
Score 8.9 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$2
Per User Per Month
Pricing
Google AuthenticatorOkta
Editions & Modules
No answers on this topic
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
Google AuthenticatorOkta
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsBrowse products and price points that make the most sense for your organization on the Okta website.
More Pricing Information
Community Pulse
Google AuthenticatorOkta
Considered Both Products
Google Authenticator
Chose Google Authenticator
There are a few things to keep in mind when using Google Authenticator. Second, it's imperative that everything be kept as simple as possible. Many customers don't understand why they're putting up MFA, therefore adding further difficulty to their daily routines is always a …
Okta
Chose Okta
It’s conditional access and Zero Trust policies give us strong security control without complicating user experience and we no longer require on-prem AD set ups, which is a huge plus for us due to its cloud directory capabilities.
Features
Google AuthenticatorOkta
Identity Management
Comparison of Identity Management features of Product A and Product B
Google Authenticator
-
Ratings
Okta
8.9
124 Ratings
9% above category average
ID-Management Access Control00 Ratings9.3114 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.2123 Ratings
Multi-Factor Authentication00 Ratings8.7119 Ratings
Password Management00 Ratings8.3114 Ratings
Account Provisioning and De-provisioning00 Ratings9.2103 Ratings
ID Management Workflow Automation00 Ratings8.995 Ratings
ID Risk Management00 Ratings8.790 Ratings
Best Alternatives
Google AuthenticatorOkta
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Enterprises
Cisco Duo
Cisco Duo
Score 9.5 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google AuthenticatorOkta
Likelihood to Recommend
9.0
(46 ratings)
8.8
(166 ratings)
Likelihood to Renew
8.0
(1 ratings)
8.0
(18 ratings)
Usability
8.0
(2 ratings)
9.0
(1 ratings)
Availability
10.0
(1 ratings)
10.0
(4 ratings)
Performance
10.0
(1 ratings)
9.0
(2 ratings)
Support Rating
8.6
(8 ratings)
10.0
(12 ratings)
Online Training
-
(0 ratings)
1.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
4.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
9.0
(2 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google AuthenticatorOkta
Likelihood to Recommend
Google
Logging into my work accounts is where Google Authenticator works best. Also, I had a personal account get hacked. I had an account created to book hotels, but someone was constantly resetting my password. To prevent further hacking attempts, I set up Google Authenticator. I do not believe it would be appropriate for banking accounts.
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Okta
It has extensive compatibility and rich feature set of integrating with a wide array of core systems and SaaS platforms. Daily I utilize Okta's user-friendly central hub to simplify access the numerous applications we utilize within my company (Google Workspace, Slack, Zoom, Salesforce, Microsoft Office 365, among many others.)
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Pros
Google
  • One strength is in how it checks identity to stop unwanted people from getting access.
  • Another strength is in cutting down on the frustration of users for the authentication process.
  • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
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Okta
  • Centralized control of enterprise passwords
  • Extensive customization of acceptable password criteria
  • One system for Identity and Access Management to learn
  • Scalable throughout the university for all central services
  • Uniform login experience for students, faculty, and staff
  • Single point of response to address termination of access
  • Ability to use FastPass for lower priority systems
  • Excellent support of multi-factor requirements
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Cons
Google
  • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
  • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
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Okta
  • I'm not sure it's really a room for improvement thing, but due to the granularity offered by Okta, sometimes it can be challenging to find exactly what you're looking for.
  • There was an instance in which we had issues getting SAML configured for an application. I feel this challenge was mostly user error (on our part) because we didn't realize the SAML instructions were SPECIFIC to each app integration and changed (codes) each time. We attempted to mirror the settings/configurations of an existing app (same app, but different domain). I think having a note somewhere that indicated that the instructions were unique to each integration would have saved us a bit of time. Again, I'm not sure this is really an issue with Okta though, more of a user learning curve thing.
  • Sometimes searching for things is a challenge (without the "Rockstar" add-in). For example, if you have a user group called "Okta_users_everyone", searching for "everyone" will not find it. You have to search for the beginning of the object name (not just any part of it). The ability to search partial or wildcard would greatly enhance search functionality.
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Likelihood to Renew
Google
It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
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Okta
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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Usability
Google
It's as easy as opening the app and what I need it for is there. I don't have to fumble with other accounts or getting something else to open it for me. I have all the access that I need for the use of the app within seconds and I can get access to the info that I need.
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Okta
Some of its features are great and some are slightly complex and not easy without vendor support.
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Reliability and Availability
Google
In terms of availability, I had not experienced any issues with outages or the product not working when needed
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Okta
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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Performance
Google
The performance of google Authenticator is good and I have not experienced any slow downs
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Okta
From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
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Support Rating
Google
I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
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Okta
We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
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Implementation Rating
Google
It was easy to implement and it went very smoothly. No issues
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Okta
No answers on this topic
Alternatives Considered
Google
First, Google Authenticator meets the security requirements which should be considered "table stakes". Second, simplicity is critical. Many users don' understand why they are setting up MFA (or they just don't care), and so adding additional complications to their day-to-day is always challenging. When it is simple, it makes life a lot easier. Finally, trust (due to the brand name recognition, primarily) removes any notion of "what is this?" that the user may have from being required to install something on their personal device for work purposes.
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Okta
With respective to user interface and license cost, we thought The Okta Identity Cloud was better than other tools for use. Their customization of license was another reason for us to go with The Okta Identity Cloud over other tools.
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Scalability
Google
The product doesn’t have any features of tools that can help it scale
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Okta
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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Return on Investment
Google
  • More secure data = less worried about a data breach.
  • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
  • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
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Okta
  • Customer experience has been a big win for us. Extremely minimal issues reported.
  • We did not have a PAM in place at all until The Okta Identity Cloud
  • Relatively easy to deploy. No major downtimes to deploy was a nice bonus.
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ScreenShots