Google Analytics vs. Google Tag Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Analytics
Score 7.9 out of 10
N/A
Google Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.
$150,000
per year
Google Tag Manager
Score 8.8 out of 10
N/A
From Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps, thus gaining the benefits of data standardization and speed of deployment. Google touts an agency friendly system with multiple user access, and tools to improve tags performance like debugging, and rules, macros or automated tag firing. The Google Tag Manager also integrates with Google product DoubleClick. Moreover, Google Tag Manager is…N/A
Pricing
Google AnalyticsGoogle Tag Manager
Editions & Modules
Google Analytics 360
150,000
per year
Google Analytics
Free
No answers on this topic
Offerings
Pricing Offerings
Google AnalyticsGoogle Tag Manager
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google AnalyticsGoogle Tag Manager
Features
Google AnalyticsGoogle Tag Manager
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Google Analytics
8.2
Ratings
2% above category average
Google Tag Manager
-
Ratings
Lead Conversion Tracking7.50 Ratings00 Ratings
Bounce Rate Measurement8.50 Ratings00 Ratings
Device and Browser Reporting8.50 Ratings00 Ratings
Pageview Tracking8.00 Ratings00 Ratings
Event Tracking7.00 Ratings00 Ratings
Reporting in real-time10.00 Ratings00 Ratings
Referral Source Tracking8.00 Ratings00 Ratings
Customizable Dashboards8.50 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Google Analytics
-
Ratings
Google Tag Manager
4.4
Ratings
58% below category average
Role-based user permissions00 Ratings4.40 Ratings
Tag Management
Comparison of Tag Management features of Product A and Product B
Google Analytics
-
Ratings
Google Tag Manager
6.6
Ratings
18% below category average
Tag library00 Ratings7.00 Ratings
Tag variable mapping00 Ratings7.00 Ratings
Ease of writing custom tags00 Ratings6.00 Ratings
Rules-driven tag execution00 Ratings5.00 Ratings
Tag performance monitoring00 Ratings7.80 Ratings
Page load times00 Ratings6.00 Ratings
Mobile app tagging00 Ratings8.30 Ratings
Library of JavaScript extensions00 Ratings6.00 Ratings
Data Management & Integrity
Comparison of Data Management & Integrity features of Product A and Product B
Google Analytics
-
Ratings
Google Tag Manager
6.2
Ratings
25% below category average
Event tracking00 Ratings8.00 Ratings
Mobile event tracking00 Ratings6.00 Ratings
Data distribution management00 Ratings7.00 Ratings
Universal data layer00 Ratings7.00 Ratings
Automated error checking00 Ratings3.00 Ratings
Best Alternatives
Google AnalyticsGoogle Tag Manager
Small Businesses
StatCounter
StatCounter
Score 9.0 out of 10
Adobe Experience Platform Launch
Adobe Experience Platform Launch
Score 5.1 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 10.0 out of 10
Adobe Experience Platform Launch
Adobe Experience Platform Launch
Score 5.1 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Tealium Customer Data Hub
Tealium Customer Data Hub
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google AnalyticsGoogle Tag Manager
Likelihood to Recommend
8.3
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
7.0
(0 ratings)
Usability
7.5
(0 ratings)
7.0
(0 ratings)
Availability
10.0
(0 ratings)
9.1
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
2.0
(0 ratings)
Online Training
10.0
(0 ratings)
7.3
(0 ratings)
Implementation Rating
9.0
(0 ratings)
9.8
(0 ratings)
Configurability
6.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Google AnalyticsGoogle Tag Manager
Likelihood to Recommend
Honesty, there is no reason that a company wouldn’t want to implement Google Analytics. The regular version is completely free, is very easy to configure, and provides immense volumes of website data. There are also tangible benefits to the other Google tools it can connect to, and it integrates with any BI/data platform that you might use. The only time I’d advise not using standard Google Analytics is if you’ve purchased Google Analytics 360.
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Google Tag Manager is well suited when the marketer or marketing team does not work closely with the developers. In this scenario, it means that the marketer can deploy 3rd party tools such as live chat widgets, advertising pixels, and much more themselves in a timely manner. Google Tag Manager may be less relevant in an organization where the marketer is also the developer or has a strong development background, where they can implement the 3rd party tags directly on the site when they need. But even in this instance, there's still great benefit in using Google Tag Manager.
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Pros
  • Multiple reports to see website use and behavior
  • Allows you to customize reports with days, weeks, months, and years
  • You can build out a dashboard to easily view stats from multiple websites in one place
  • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
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  • Selecting elements on a site [object, class, cookie, etc] (to later fire an event, send some data, etc) is very easy with triggers. Want to add an event when someone clicks on a button? Super easy. It was many many DOM selectors and you can even add custom functions if you need to do something more specific
  • In general, firing events in different circumstances is very easy mixing triggers and tags. You can track almost any element of the DOM and do whatever you want with it.
  • Testing is a great functionality. Only you can see what's on the site and you can debug it easily by seeing which events or tags were triggered and all the DOM elements involved (and why they matched the trigger).
  • Working in environments (staging, production) and versioning is easy to do, deploying changes in 2 clicks.
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Cons
  • While raw data is nice to have, I do wish there was an easier way to provide reports from Google Analytics directly. Something that could answer questions straight-forward for people.
  • I would appreciate "helpful hints" or a cheat sheet of some sort, so when quickly searching for something such as time on a certain page, I can find it quickly.
  • I really don't have a third point!
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  • There are several good integrations, but there can always be more. Native tracking for call tracking solutions, analytics providers, non-Google advertisers would be top of my list.
  • Documentation is just dreadful. Luckily there are some awesome folks out there doing crowdsourced tutorials (shout out to Simo Ahava) but by and large the Google Tag Manager instructions are worth what you pay for them.
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Likelihood to Renew
Having used Google Analytics for the last 9 years, I have no intention of discontinuing my service. Google Analytics is a fantastic product that provides me with almost everything I could wish for. The positives in this product outweigh any negatives that you might find. I can not think of a single reason to not immediately start using Google Analytics for your business.
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Until a strong case or need arises for enterprise tag management, I cannot see any reason why we would discontinue using Google Tag Manager. Even if we were to switch to a different vendor, we would still likely use Google Tag Manager to manage Google Analytics code and Google AdWords conversion and remarketing pixels
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Usability
Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
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Google Tag Manager is the best tool to centralize everything in one place including marketing, analytics, integration with third party tools for AB testing, cookie management, etc. it includes user's management, debugging features, tag approval process, etc. it also saves time and resources by not relying on developers.
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Reliability and Availability
We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
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No answers on this topic
Performance
This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
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No answers on this topic
Support Rating
The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
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It depends wether you are seeking official support from Google itself, in which case it would be rated very low because it's not their business model, they would rather have you work with one of their Google Analytics Certified Partner (GACP). In terms of self-served support, Google offer extensive documentation at https://developers.google.com/tag-manager/, recently revamped training (https://analyticsacademy.withgoogle.com/course05/preview), has active forums and user community (https://plus.google.com/u/0/communities/104865292981489764063) which can typically answer even the most advanced questions.
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Online Training
love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
  1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
  2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
  3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
  4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
  5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
  6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
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I thought there was a little bit too much emphasis on AdWords stuff, not enough on the generic application of GTM.
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Implementation Rating
Make sure to put the tracking code on every page. Ideally this would be part of a template or "include" so you can update the code on all pages (or at least within pages of the same category) at once.
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Planning and communication will help greatly with an in-house implementation. If there are large teams, try to limit the number of people involved to 1-2 developers (back-end dev may be necessary depending on your platform), one analytics marketer and one project manager.
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Alternatives Considered
I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
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With GTM we are able to integrate GA4 with other platforms we use. We can then send data to GA4 and AdWords and relay that info to our customers. They all work well together and give us a good opportunity to report back to our clients. We haven't used a ton of other products that do what GTM does, so I guess it has a leg up there
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Scalability
Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
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No answers on this topic
Return on Investment
  • Great for visualizing website drop-off pages to theories and test update/iterations.
  • Bounce rates on pages to pinpoint bugs and issues.
  • Inaccuracy can lead to incorrect conclusions and decisions around CRO.
  • Segments can be very useful for validating split testing, providing a free tracking of variation vs. control - great ROI.
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  • GTM has allowed us to show positive ROI for multiple clients via connecting their two websites so that they could see the amount of money advertising generates.
  • GTM has also shown a positive ROI from an internal perspective as we can use templates to immediately upload our standard, customized event tracking which saves hours of testing and configuration.
  • GTM's lack of error catching features has caused more time and individual testing but the improved preview feature has helped save time.
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ScreenShots