Goodworld vs. Small Improvements

I'd recommend the Goodworld platform for almost any scenario of online giving. It's definitely well suited for smaller grassroots organizations as it isn't cost-prohibitive, and helps get you up and running to process donations quickly. Their customer service has been great with fast response times and helping me get things sorted out quickly so there is not downtime for our front-end users. I'd say the only real challenge we experienced to date is regarding in-person events that need a point of purchase/donation swiper. For live events we still need to work out the particulars and I expect Goodworld will come up with a few options soon.

Small Improvements is well suited in any sector or organization given that it tracks employee performance, 1:1 meetings, employee recognition and so on. I've used other tools previously like ones built in-house, Excel spreadsheets and even competitors like Workday but Small Improvements is leaps ahead of those other tools in its ability to execute well on employee performance tracking, recognition and meetings.

Incentivized

• Easy to customize and design campaigns that fit our branding.
• Easy to integrate onto our website without having to call developers.
• Able to share via social media in a streamlined fashion.

Incentivized

• Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
• Praise Wall: A public place to post positive and encouraging comments about other employees.
• 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.

Incentivized

• I don’t really have any dislikes. The only time I have trouble with something is creating the appropriate graphics that work across all devices, especially mobile devices. It can be a bit cumbersome.

• Being able to edit projects more easily (and have a documented edit history) would be beneficial.
• Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
• Gantt charts would be a nice to have for a top level management view.

Incentivized

It's the best deal on the best suite of tools.

Incentivized

The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.

Incentivized

We are a development team of about 8 people, located in different areas. We liked Goodworld because it was easy to use for all of us, each being in charge of our own event, but using the same information. It has a dashboard that will show overall numbers and statistics.

Incentivized

While still far from perfect, Lattice has much stronger goal-setting and 1:1 features (see my list of areas for improvement above). At another company, we put all OKR in Confluence and used Google Drive (specifically Google Docs) for 1:1 notes and performance evaluations. While it may seem cumbersome to conduct something like a performance review process via Google Docs, I appreciated the flexibility that it offered. I also still think that shared Google Doc is a perfectly fine tool for 1:1 notes (it even has assignable tasks now), and Confluence is a perfectly fine tool for defining OKR and tracking progress. Keep it simple (c).

Incentivized

• Through partnering with Goodworld we have been able to steward nearly $2.4 million to nonprofit organizations nationwide in the past 18 months
• We have leveraged the Goodworld platform to significantly improve our response time to partner requests and social issues or natural disasters like giving to support Ukraine
• The platform allows us to overlay strategy with technology for greater community impact with at least 45 companies every year

Incentivized

• Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
• Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.

Incentivized