GoodHire vs. Truework

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoodHire
Score 8.4 out of 10
N/A
GoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.
$29.99
Truework
Score 7.9 out of 10
N/A
Zethos (Truework) headquartered in San Francisco provides automated employment or income verification and management of sensitive information through a web application, or through the Truework API that integrates directly into workflows, helping to speed the background check process. And mortgage lenders can connect Truework with Encompass, ultimately providing employment verification coverage for any U.S. employee.N/A
Pricing
GoodHireTruework
Editions & Modules
Basic
$29.99
Standard
$54.99
Premium
$79.99
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Offerings
Pricing Offerings
GoodHireTruework
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoodHireTruework
Best Alternatives
GoodHireTruework
Small Businesses
Arcoro HR
Arcoro HR
Score 8.8 out of 10
Arcoro HR
Arcoro HR
Score 8.8 out of 10
Medium-sized Companies
Paycom
Paycom
Score 7.4 out of 10
Paycom
Paycom
Score 7.4 out of 10
Enterprises

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User Ratings
GoodHireTruework
Likelihood to Recommend
8.6
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
GoodHireTruework
Likelihood to Recommend
GoodHire is well suited for those who need to run quick background checks and want the results neatly laid out and summarized. It's good for running one-off background checks, and having the ability to cancel/update them as you see fit. It's perfect if you want to connect it to your HRIS system as well.
It's not ideal for those who need to run a large amount of background checks at one time.
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Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.
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Pros
  • Ease of use - very easy to enter in employee data and they find it easy to use.
  • Customer service - when needing something, tends to be very responsive
  • Pricing - cost is similar compared to other background check and drug companies
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  • Turnaround time
  • The extra associate authorization step
  • The ability to edit and create new letter templates specific to our business needs
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Cons
  • I would prefer that you enter the employee or person's information first and then be taken to the area where you "pay".
  • If the SSN isn't a match it would be nice to have the opportunity to re-check or update the information vs having to pay for a new BC all over again.
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  • Truework was not able to set up a file feed with our HRIS system. The project was very expensive when we worked with our system vendor.
  • We are sharing files via SFTP but, all files are not view able after uploading.
  • We have outsourced our administrative work but the system is not fully automated. We do need to transfer files via SFTP a couple of times every week.
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Likelihood to Renew
Very dependable and thorough
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Support Rating
Haven't had any issues with Goodhire's customer support.
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Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.
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Alternatives Considered
Because GoodHire and BambooHR, our HRIS, are integrated, I can request a background check without having to log out of what I am doing, and Bamboo is updated as the findings are received. It increases productivity. The time it took to upload new candidates was the key issue that the integration is resolving.
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We worked with only a few vendors. Truework gave a pretty good deal and we were happy with their sales representative, so it was a clear choice. Some of the things we liked about Truework was that some of its clients had the same HRIS system as ours. The data that they requested in the format was easily admissible. The main factor by far was the price and cost savings.
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Return on Investment
  • There has not been anything I have disliked so far. It is a great thing to use.
  • The ongoing alerts have been a positive thing to be able to rely on.
  • It has been positive that we can order background checks and get the results quickly. Generally in about 3 days. You get to build your own specific background check you would like and choose from various things.
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  • It has a positive impact on business by quick hiring.
  • It has a positive impact on quick verification process.
  • Integrated with HR portals like Gusto and Zenefits.
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ScreenShots