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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoodHire

    Score8.4 out of 10
    N/AGoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.

    $29.99

    Sterling Check

    Score6.6 out of 10
    N/ASterling background and identity solutions help you build a foundation of trust and safety for your employees, customers, and partners around the world. Sterling's CourtDirect technology provides direct online digital access to ~90% of US criminal search records, and SmartData technology enables Sterling to further automate across the end-to-end employment criminal background check process – from matching candidate data to determining reportability and applying any order rules.N/A
    Pricing
    GoodHireSterling Check
    Editions & Modules
    Basic
    $29.99
    Standard
    $54.99
    Premium
    $79.99
    No answers on this topic
    Offerings
    Pricing Offerings
    GoodHireSterling Check
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoodHireSterling Check
    Considered Both Products
    Inflection Risk Solutions, LLC
    Chose GoodHire
    We don't need anything too fancy, and GoodHire provides the basics well. Perhaps as we get larger we may look for another organization due to our overall minor issues, but I don't find a ton of differentiation between various companies. As a result of having a similar …
    Incentivized
    Sterling
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    71%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    User Ratings
    GoodHireSterling Check
    Likelihood to Recommend
    8.6
    (18 ratings)
    2.1
    (8 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    GoodHireSterling Check
    Likelihood to Recommend
    Inflection Risk Solutions, LLC
    After confirming a candidate's information, they marked. The highlighted background checks' suspiciousness was decreased with a bit of additional information and intuition, and they turned out to be fine. Whether it be by email, phone, or chat, their customer care is really helpful. We use Gmail, which is linked to our GoodHire account, and we get answers quickly.
    Incentivized
    Read full review
    Sterling
    SterlingOne has had my background check in progress for nearly a month. I spoke with them 5 days ago about the issue and discovered there was a criminal record flag in Connecticut. I have never been to Connecticut. They said this can often happen if an individual has the same name, birthday, or last four digits of SSN. This is clearly a flaw in their system if someone with the same name or birthday can appear on the same background check. I feel bad for any John Smith who applies for a job with a company that uses SterlingOne, they'll never get past the screening. Not only is this a flawed system, but when I spoke with customer service about this, they guaranteed they would expedite this within 24-48 hours. It has now been 5 days and when I called back, they said they would expedite this as if I had never called in the first place. I have been through numerous background checks for work in my life, I have done live scans and had my fingerprints taken, and have been approved to work with children with special needs (which requires a very rigorous screening) and I have never experienced such a disjointed and unprofessional process.
    Read full review
    Pros
    Inflection Risk Solutions, LLC
    • Allows for Ongoing Alerts where you can continue to know the background checks are being run
    • Allows you to make selections for each background check and cater it to the specific background check you are ordering
    • Cost effective
    • Quick and timely background checks come back after you order them
    Incentivized
    Read full review
    Sterling
    • The initiation of a background check is very simple by only needing the name and email of the new candidate and submitting that as the new ticket.
    • Sterling communicates with the new candidate to keep the background check moving which saves us time by not needing to keep a close eye on the process of the background check.
    • Sterling communicates with the employer to let them know if additional charges are needed to run the background check and we can either approve or deny the charge.
    Incentivized
    Read full review
    Cons
    Inflection Risk Solutions, LLC
    • Does not include ability to run bulk background checks
    • No ability to "run and go" -- requires a few pages of clicking through
    • Results older than a few months become archived & are held in a different section of website - making it harder to find them
    Incentivized
    Read full review
    Sterling
    • In my opinion, Horrible new platform "Sterling check"
    • No designated account representative
    • In my experience, Poor troubleshooting support
    • Customer service often doesn't answer questions
    • Many back and forth needed to resolve issues
    • Recently changed platform and not offering the same services
    Incentivized
    Read full review
    Likelihood to Renew
    Inflection Risk Solutions, LLC
    Very dependable and thorough
    Incentivized
    Read full review
    Sterling
    No answers on this topic
    Support Rating
    Inflection Risk Solutions, LLC
    Haven't had any issues with Goodhire's customer support.
    Incentivized
    Read full review
    Sterling
    • Sterling Talent is an excellent company for performing the background checks for our new hires. However, the delay in processing times can be improved.
    • Also, there should be automation from legacy systems to pick up the candidate details as much as possible instead of asking for more details from the candidate via email.
    Incentivized
    Read full review
    Alternatives Considered
    Inflection Risk Solutions, LLC
    Our previous vendor had slow turn around times, often we would see background checks taking weeks to return results to us. We would also note discrepancies in state compliance and have to point them out to be addressed by their system. Good Hire seems to be more compliant with state regulations and have had quicker processing times for our end users
    Incentivized
    Read full review
    Sterling
    We had no issues with HireRight. The system worked well and we had excellent service. The only reason we selected Sterling is we changed our ATS to Compas and wanted to be integrated with a background check company. Sterling was only one of two options and offered onboarding capabilities. The other did not
    Incentivized
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    Return on Investment
    Inflection Risk Solutions, LLC
    • Goodhire ensures that our data is protected and confidential.
    • GoodHire provides accurate results with the most up-to-date information available.
    • GoodHire has improved the accuracy of hiring, reducing the time to hire. It has also helped increase employee satisfaction by providing reliable applicant history information. This, in turn, has helped improve employee retention and reduce hiring costs.
    Incentivized
    Read full review
    Sterling
    • Quick results allow us to hire people in short time frames and get them onboarded quickly.
    • The product, and the customer service team, doesn't require much management from a vendor relations perspective.
    Incentivized
    Read full review
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