GoodAccess vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoodAccess
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
GoodAccess is a cybersecurity platform (SASE/SSE) that empowers medium-sized enterprises to easily implement Zero Trust Architecture (ZTA) in their infrastructure, regardless of its complexity or scale. By leveraging a Low-Code/No-Code approach, GoodAccess delivers a hardware-free, rapid deployment solution within hours or days, allowing companies to enhance their security without the need for in-house IT experts. The platform ensures…
$7
per month per user
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
GoodAccessZscaler Internet Access
Editions & Modules
Essential
7 USD
per month per user
Premium
11 USD
per month per user
Enterprise
on request
per user/month. Min 20 users.
No answers on this topic
Offerings
Pricing Offerings
GoodAccessZscaler Internet Access
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoodAccessZscaler Internet Access
Features
GoodAccessZscaler Internet Access
Identity Management
Comparison of Identity Management features of Product A and Product B
GoodAccess
8.1
Ratings
9% below category average
Zscaler Internet Access
5.0
Ratings
56% below category average
Multi-Factor Authentication8.10 Ratings5.00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
GoodAccess
8.8
Ratings
7% below category average
Zscaler Internet Access
10.0
Ratings
6% above category average
Endpoint Detection and Response (EDR)8.80 Ratings10.00 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
GoodAccess
6.0
Ratings
38% below category average
Zscaler Internet Access
9.5
Ratings
7% above category average
Network Analytics6.40 Ratings9.70 Ratings
Threat Recognition5.70 Ratings9.40 Ratings
Vulnerability Classification3.30 Ratings9.40 Ratings
Automated Alerts and Reporting7.10 Ratings9.40 Ratings
Threat Analysis5.80 Ratings9.70 Ratings
Threat Intelligence Reporting5.80 Ratings9.70 Ratings
Automated Threat Identification8.20 Ratings9.10 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
GoodAccess
8.1
Ratings
14% below category average
Zscaler Internet Access
9.7
Ratings
4% above category average
Continuous Verification8.20 Ratings9.70 Ratings
Secure Web Gateways9.60 Ratings9.70 Ratings
Network Flow Control9.60 Ratings9.70 Ratings
Network Traffic Analysis6.30 Ratings9.40 Ratings
Segmentation Leveraging6.10 Ratings10.00 Ratings
Admin Access Control8.00 Ratings9.40 Ratings
Network Data Encryption9.70 Ratings9.40 Ratings
Network Topology Mapping7.10 Ratings10.00 Ratings
Best Alternatives
GoodAccessZscaler Internet Access
Small Businesses
ThreatLocker
ThreatLocker
Score 9.5 out of 10
ThreatLocker
ThreatLocker
Score 9.5 out of 10
Medium-sized Companies
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
Enterprises
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoodAccessZscaler Internet Access
Likelihood to Recommend
10.0
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
Support Rating
9.1
(0 ratings)
8.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
GoodAccessZscaler Internet Access
Likelihood to Recommend
The GoodAccess solution allows you to secure access to cloud resources and environments, and easily manage access for remote work teams, who can be working from anywhere. Because it has the ability to assign one or more Gateway IP addresses that are exclusive for company use, you can manage access from remote environments through whitelists and keep them protected.
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Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.
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Pros
  • Ease of use/onboarding, it's very easy for an IT admin to deploy to users
  • Simplicity, their management interface is dead simple to use and still powerful
  • Static VPN locations! We were looking for a pretty specific place, and they offered many of our second choices as well.
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  • The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
  • The UX/UI design makes it really easy to navigate the portal.
  • Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.
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Cons
  • I believe the pricing model could use some better math for scalability, but it's still highly competitive and simple to upgrade with. For a mid-startup it will be harder to choose a company I believe, but for a 2-10 person organisation, there won't be any better.
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  • Easier interface on the menus so they don't disappear.
  • Help, I'm contacting support only through the ZIA portal, but I'm unable to use the link easily.
  • Mobile interface changes.
  • The searching function for the logs is tricky and challenging to use, and the menu always pops down when trying to find the proper function.
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Likelihood to Renew
I was tired to find good VPN service and want to help everyone to find real good quality and team. Want to advice Goodaccess to everyone, just try it, you'll see yourself. price is good, quality is the best and what is important, when you are buying package, you know what you will get.
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While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Key Gaps:
1. Advanced Threat Costs:
ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
2. API Banking Scalability:
ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
3. RBI Future-Proofing:
Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
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Usability
No answers on this topic
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
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Performance
No answers on this topic
There are often performance issues reported
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Support Rating
We have hardly had any incidents because the service works very good, but when we have had doubts about the implementation of the gateway to connect ours clouds, the GoodAccess service has been fast and efficient. We have been able to implement and deliver our infrastructure faster with their help.
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Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
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Alternatives Considered
GoodAccess specifically addresses our need for a static IP gateway. Other products come with too many features irrelevant to us. We have very specific needs that must be enabled in a very short time frame and GoodAccess was good for us like that, basically, turn key. GoodAccess connection also shows good connectivity speed and that was good enough for us.
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Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.
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Return on Investment
  • Thanks to this solution, we were able to secure access to our cloud resources and stop threats that we received frequently.
  • GoodAccess allows us to grant and withdraw access to our resources in a very simple way, in the event that there are changes in personnel in the work teams or contractors.
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  • Has allowed us to remove other products that were suboptimal
  • Saved us money overall by stacking it with other Zscaler products
  • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
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ScreenShots

GoodAccess Screenshots

Screenshot of the GoodAccess mobile app.Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zscaler Internet Access Screenshots

Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.