TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GOintegro

    N/AN/AGOintegro offers a web and mobile App that integrates internal communications, recognitions and well-being into a single experience, through a wallet that digitalizes the delivery of benefits and awards. The vendor states more than 500 clients, from startups to large global organizations, use the product to enhance their culture and engagement, representing more than 1.2 million users around the world. GOconnect is an app that offers web and mobile access to reach and integrate all of the…N/A

    InMoment XI Platform

    Score8.2 out of 10
    N/AInMoment's Voice of the Customer product helps companies gather customer feedback and channel it to the right individuals in the organization. InMoment was created when Empathica and Mindshare combined into one company. Their CX platform also includes functionality from Wootric, acquired by InMoment in 2021.N/A
    Pricing
    GOintegroInMoment XI Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GOintegroInMoment XI Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    GOintegroInMoment XI Platform
    Small Businesses
    No answers on this topic
    Sogolytics
    Score9 out of 10
    Medium-sized Companies
    Quantum Workplace Engagement Surveys and Pulses
    Score9.2 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    No answers on this topic
    Verint Voice of the Customer
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GOintegroInMoment XI Platform
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    GOintegroInMoment XI Platform
    Likelihood to Recommend
    GOintegro
    No answers on this topic
    InMoment
    InMoment VOC is well suited for any hospitality-based company that is guest-centric. It's like receiving a report card every day with info about what we are doing well and where we need to improve. I like how we were able to customize so many things like how often our managers receive emails and how organized guest recovery is now. I don't care for the reply templates. I don't like the idea of a guest feeling the reply is robotic in any way. Especially, if the guest reaches out more than once and the team uses the template provided in the system again. I think it takes away from the sincerity of the managers' response.
    Incentivized
    Read full review
    Pros
    GOintegro
    No answers on this topic
    InMoment
    • Data Concilations
    • Tracking realtime surveys
    • Gain consumer insights
    Incentivized
    Read full review
    Cons
    GOintegro
    No answers on this topic
    InMoment
    • I wish we could edit some of the information on our end. Sometimes it takes a little while to get access issues resolved from the support team going back and forth in emails.
    Incentivized
    Read full review
    Return on Investment
    GOintegro
    No answers on this topic
    InMoment
    • Helped us improve product quality by 3%
    • Improve speed of service by 13%
    • Gain more customer insights with less manpower.
    Incentivized
    Read full review
    ScreenShots