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GOintegro vs. InMoment XI Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GOintegro
Score 0.0 out of 10
N/A
GOintegro offers a web and mobile App that integrates internal communications, recognitions and well-being into a single experience, through a wallet that digitalizes the delivery of benefits and awards. The vendor states more than 500 clients, from startups to large global organizations, use the product to enhance their culture and engagement, representing more than 1.2 million users around the world. GOconnect is an app that offers web and mobile access to reach and integrate all of the…N/A
InMoment XI Platform
Score 8.2 out of 10
N/A
InMoment's Voice of the Customer product helps companies gather customer feedback and channel it to the right individuals in the organization. InMoment was created when Empathica and Mindshare combined into one company. Their CX platform also includes functionality from Wootric, acquired by InMoment in 2021.N/A
Pricing
GOintegroInMoment XI Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GOintegroInMoment XI Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
GOintegroInMoment XI Platform
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GOintegroInMoment XI Platform
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User Ratings
GOintegroInMoment XI Platform
Likelihood to Recommend
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
GOintegroInMoment XI Platform
Likelihood to Recommend
GOintegro
No answers on this topic
InMoment
InMoment VOC is well suited for any hospitality-based company that is guest-centric. It's like receiving a report card every day with info about what we are doing well and where we need to improve. I like how we were able to customize so many things like how often our managers receive emails and how organized guest recovery is now. I don't care for the reply templates. I don't like the idea of a guest feeling the reply is robotic in any way. Especially, if the guest reaches out more than once and the team uses the template provided in the system again. I think it takes away from the sincerity of the managers' response.
Verified User
Anonymous
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Pros
GOintegro
No answers on this topic
InMoment
  • Data Concilations
  • Tracking realtime surveys
  • Gain consumer insights
Verified User
Anonymous
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Cons
GOintegro
No answers on this topic
InMoment
  • I wish we could edit some of the information on our end. Sometimes it takes a little while to get access issues resolved from the support team going back and forth in emails.
Verified User
Anonymous
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Return on Investment
GOintegro
No answers on this topic
InMoment
  • Helped us improve product quality by 3%
  • Improve speed of service by 13%
  • Gain more customer insights with less manpower.
Verified User
Anonymous
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ScreenShots