GoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.
N/A
Stripe Payments
Score 8.5 out of 10
N/A
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…
$0.02
per charge
Pricing
GoFundMe Charity
Stripe Payments
Editions & Modules
Free
1.9% + 0.30 processing fees
per transaction
Flex
3% platform fees/2.2% + 0.30 transaction fees
per transaction
Sigma
$0.02
per charge
Radar
$0.05
per screened transaction
Issuing
$0.10
per virtual card
Terminal
2.7% + 0.05
per successful charge
Integrated
2.9% + 0.30
per successful charge
Atlass
$500
one-time fee
Premium Support
1,800
per month
Customized
Contact sales team
Offerings
Pricing Offerings
GoFundMe Charity
Stripe Payments
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
—
More Pricing Information
Community Pulse
GoFundMe Charity
Stripe Payments
Features
GoFundMe Charity
Stripe Payments
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Crowdrise is great for small non-profits who do not have full-time staff to do the accounting work. It works well for those charities that are looking to get others involved and raise their own money. It has a very easy setup process and it's obvious that they are fully invested in helping all kinds of non-profits.
We had a client who wanted a QR to use in their marketing, which enabled their clients to donate to us. It was so useful to be able to set it up, and we can track the views and donations received using this code. Another client with issues with our website wanted to set up a monthly subscription, so I sent her a payment link, which worked brilliantly. For clients that want to make one-time donations, it also lets the client choose the amount. The only scenario where we haven't been able to help is when clients want to change the card associated with the payment - whilst we understand it is for security/gdpr, it means they have to cancel and set up something new, which poses the danger that we may lose them as a customer.
No automatic tax support. This is the biggest one for us. For customers that need to process complex tax situations like collection VAT or GST, Stripe allows you to create tax rates, but your software team must build out the software to support proper collection. I hope Stripe provides built-in support for taxes better in the future.
Processing rates are slightly higher than some more legacy payment gateway/merchant account solutions, but we believe this is worth it for the level of service Stripe provides.
As payment worldwide requirements are complex and differ from use case to use case, while the documentation and support is great, sometimes support is needed in order to understand the areas of the API that will be necessary for a specific use case.
Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
Stripe offers a very easy-to-navigate platform with many different functions. From linking it to our website and accounting platform to tracking our payments, being able to issue a refund quickly if required, and setting up QR codes and payment links for subscriptions or one-time donations, it really covers so many aspects that we need and use on a weekly and monthly basis.
So far support has not answered my questions regarding publishing the campaign or why we do not appear in relevant searches, so I can't give it a good rating.
Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
We chose GoFundMe primarily because it is a well-known name, and although there have been some donors questioning the legitimacy of our account, for the most part, donors trust this site and enjoy seeing the impact of donations collectively. Other platforms would also work just as well but we did some research before choosing GoFundMe and our entire team felt it was the best choice.
Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
It makes getting money from your clients really easy
It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
It is very easy to integrate with online assets of the company
In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
