TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoDaddy

    Score9 out of 10
    N/AGoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

    $9.99

    per month

    SHOPLAZZA

    Score10 out of 10
    N/AShoplazza provides a shopping cart SaaS that help businesses build, market and manage their online stores by providing product sourcing, marketing, ERP, payment and shipping support.

    $28

    per month

    Pricing
    GoDaddySHOPLAZZA
    Editions & Modules
    Basic
    as low as $6.99
    per month with an annual term
    Basic
    as low as $10.49
    per month with an annual term
    Premium
    as low as $13.49
    per month with an annual term
    Commerce
    as low as $14.99
    per month with an annual term
    Basic
    $28
    per month
    Advanced
    $59
    per month
    Ultimate
    $99
    per month
    Enterprise
    $189
    per month
    Pro
    $218
    per month
    Offerings
    Pricing Offerings
    GoDaddySHOPLAZZA
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscounts available for annual subscription.
    More Pricing Information
    Community Pulse
    GoDaddySHOPLAZZA
    Considered Both Products
    GoDaddy
    No answer on this topic
    Shoplazza
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    76%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    77%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    19 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Best Alternatives
    GoDaddySHOPLAZZA
    Small Businesses
    WebWave
    Score9.5 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    10Web
    Score5.1 out of 10
    Shopify Plus
    Score9 out of 10
    Enterprises
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoDaddySHOPLAZZA
    Likelihood to Recommend
    9.0
    (57 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (9 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GoDaddySHOPLAZZA
    Likelihood to Recommend
    GoDaddy
    Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
    Incentivized
    Read full review
    Shoplazza
    The customer service is efficient. So whenever I've needed any help, they've always responded on time with easy solutions.
    Read full review
    Pros
    GoDaddy
    • Registering a domain - I've found their site to be the easiest to navigate
    • Website builder - their website builder is user friendly
    • Email hosting - easy to set up and use, wether in an email app or online email.
    • Wordpress hosting - I have multiple wordpress sites I use under one account
    • Their customer service is always very helpful and easy to contact.
    Incentivized
    Read full review
    Shoplazza
    • Customizable themes
    • No coding or technical knowledge is required
    • Good for managing small as well as large teams
    Read full review
    Cons
    GoDaddy
    • Support agents are woefully undertrained, even in knowledge of their own products.
    • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
    • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
    Incentivized
    Read full review
    Shoplazza
    • Need to add more themes
    • Can have better documentation
    • Pricing should be a little more flexible
    Read full review
    Likelihood to Renew
    GoDaddy
    GoDaddy is the number one player in town. They have the most competitive and best pricing on everything from domain name registration to hosting packages that are very affordable. But of course due to inflation and everything going up in price today GoDaddy has raised their rates but nothing ever comes back down.
    Incentivized
    Read full review
    Shoplazza
    No answers on this topic
    Usability
    GoDaddy
    Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
    Incentivized
    Read full review
    Shoplazza
    No answers on this topic
    Reliability and Availability
    GoDaddy
    They are also available. They never have any outages or anything that I've yet to experience.
    Incentivized
    Read full review
    Shoplazza
    No answers on this topic
    Performance
    GoDaddy
    Like I said before they are the BEST! nothing slows them down.
    Incentivized
    Read full review
    Shoplazza
    No answers on this topic
    Support Rating
    GoDaddy
    I think a lot of companies can learn from GoDaddy's support team. I have found:
    • Chat or phone support is almost always available.
    • Their agents are friendly and helpful.
    • Their agents seem to care and be knowledgeable about a wide range of issues.
    • I rarely have to escalate my problem to get the support that I need.
    • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
    Incentivized
    Read full review
    Shoplazza
    The customer support team is quick and efficient. They've always responded quickly with easy solutions.
    Read full review
    Alternatives Considered
    GoDaddy
    We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
    Incentivized
    Read full review
    Shoplazza
    Empowering online stores to go global and achieving exponential growth in cross-border sales, SHOPLAZZA is the number one choice for overseas B2C stores.
    Read full review
    Scalability
    GoDaddy
    Their customer service is easily reachable. Someone is always available to help you at any given time 24 hours a day. They are simply the best in the whole wide world. They have the best engineers and support team. Whatever I need they are there to help and assist along the way every time.
    Incentivized
    Read full review
    Shoplazza
    No answers on this topic
    Professional Services
    GoDaddy
    Super Professional. The best.
    Incentivized
    Read full review
    Shoplazza
    No answers on this topic
    Return on Investment
    GoDaddy
    • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
    • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
    Incentivized
    Read full review
    Shoplazza
    • Positive Return on Investment on my Dropshipping store
    Read full review
    ScreenShots