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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoDaddy

    Score9 out of 10
    N/AGoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

    $9.99

    per month

    RetailEdge

    Score7.5 out of 10
    N/ARetailEdge is a point of sale solution with features such as inventory management, customer relationship management, and mobile deplyoment.N/A
    Pricing
    GoDaddyRetailEdge
    Editions & Modules
    Basic
    as low as $6.99
    per month with an annual term
    Basic
    as low as $10.49
    per month with an annual term
    Premium
    as low as $13.49
    per month with an annual term
    Commerce
    as low as $14.99
    per month with an annual term
    No answers on this topic
    Offerings
    Pricing Offerings
    GoDaddyRetailEdge
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscounts available for annual subscription.
    More Pricing Information
    Community Pulse
    GoDaddyRetailEdge
    Considered Both Products
    GoDaddy
    No answer on this topic
    High Meadow Business Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    76%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    77%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    19 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Best Alternatives
    GoDaddyRetailEdge
    Small Businesses
    WebWave
    Score9.5 out of 10
    Square POS
    Score10 out of 10
    Medium-sized Companies
    10Web
    Score5.1 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoDaddyRetailEdge
    Likelihood to Recommend
    9.0
    (57 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (9 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GoDaddyRetailEdge
    Likelihood to Recommend
    GoDaddy
    Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
    Incentivized
    Read full review
    High Meadow Business Solutions
    Many of our competitors were franchised base or a "factory store" meaning they HAD to use a specific software. This could be nice, but also very intrusive, in that they saw everything you were doing and could dictate what/when/how you ordered merchandise. So this is good for the independent retailer who does not need or have access to something created at a large corporate level.
    Incentivized
    Read full review
    Pros
    GoDaddy
    • Registering a domain - I've found their site to be the easiest to navigate
    • Website builder - their website builder is user friendly
    • Email hosting - easy to set up and use, wether in an email app or online email.
    • Wordpress hosting - I have multiple wordpress sites I use under one account
    • Their customer service is always very helpful and easy to contact.
    Incentivized
    Read full review
    High Meadow Business Solutions
    • The front end register was ideal for new, young sales and customer service reps. Detailed reports and cutomer management worked really well.
    • Gift card issuing and redeeming was very easy and simple to track
    • Individual user id's meant we could track sales for contests and customer service issues as well
    Incentivized
    Read full review
    Cons
    GoDaddy
    • Support agents are woefully undertrained, even in knowledge of their own products.
    • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
    • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
    Incentivized
    Read full review
    High Meadow Business Solutions
    • Like any complex program there were bells and whistles that were bundled and only available if you paid for a better package.
    • Tech Support was paid for on an annual plan and even though we rarely needed it, the few occasions I did have to call (never during regular working hours of course) I wan't a "gold" member and therefore had to pay or wait or both
    Incentivized
    Read full review
    Likelihood to Renew
    GoDaddy
    GoDaddy is the number one player in town. They have the most competitive and best pricing on everything from domain name registration to hosting packages that are very affordable. But of course due to inflation and everything going up in price today GoDaddy has raised their rates but nothing ever comes back down.
    Incentivized
    Read full review
    High Meadow Business Solutions
    No answers on this topic
    Usability
    GoDaddy
    Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
    Incentivized
    Read full review
    High Meadow Business Solutions
    No answers on this topic
    Reliability and Availability
    GoDaddy
    They are also available. They never have any outages or anything that I've yet to experience.
    Incentivized
    Read full review
    High Meadow Business Solutions
    No answers on this topic
    Performance
    GoDaddy
    Like I said before they are the BEST! nothing slows them down.
    Incentivized
    Read full review
    High Meadow Business Solutions
    No answers on this topic
    Support Rating
    GoDaddy
    I think a lot of companies can learn from GoDaddy's support team. I have found:
    • Chat or phone support is almost always available.
    • Their agents are friendly and helpful.
    • Their agents seem to care and be knowledgeable about a wide range of issues.
    • I rarely have to escalate my problem to get the support that I need.
    • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
    Incentivized
    Read full review
    High Meadow Business Solutions
    No answers on this topic
    Alternatives Considered
    GoDaddy
    We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
    Incentivized
    Read full review
    High Meadow Business Solutions
    Only system for POS I ever used. I looked at others, but couldn't stomach the idea of migrating all that info to another system.
    Incentivized
    Read full review
    Scalability
    GoDaddy
    Their customer service is easily reachable. Someone is always available to help you at any given time 24 hours a day. They are simply the best in the whole wide world. They have the best engineers and support team. Whatever I need they are there to help and assist along the way every time.
    Incentivized
    Read full review
    High Meadow Business Solutions
    No answers on this topic
    Professional Services
    GoDaddy
    Super Professional. The best.
    Incentivized
    Read full review
    High Meadow Business Solutions
    No answers on this topic
    Return on Investment
    GoDaddy
    • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
    • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
    Incentivized
    Read full review
    High Meadow Business Solutions
    • I could not have done daily business without it
    • It knew a lot more about the retail process than I did. For instance, I knew I should look at sell through reports, but did not know how to run them or read them. Their tutorials were very helpful
    • Even though I complained about the tech support, their user base forums were great for knowledge and trouble shooting and seemed to be well proctored by the comapny as well.
    Incentivized
    Read full review
    ScreenShots