GoDaddy vs. ManageWP

I have purchased domains through a few different sites over the years and the ones I purchased from other companies, I always had issues with. The ones I have purchased through GoDaddy were no problem at all. They have easy help pages that helps you set up step-by-step no matter where you will use your domain. I now only purchase them from GoDaddy. They also have coupon codes where you can sometimes get them for 99 cents, especially if you are a new user.

Incentivized

It is well suited to anyone that has a Wordpress website, whether it be an individual or a company managing multiple clients sites, its an easy way to manage, maintain and keep your website running smoothly and secure.

Incentivized

• Customer service is definitely number one here. The fact that they are open for calls 24/7 and have a great support team is a really nice thing to have when you aren't fully versed in all things domains/cpanel/email etc. They also usually answer quickly.
• Ease of use throughout the website. It's made for the non web savvy individual, clear and instructive for proper usage.
• I think they know their target market well and it's nice to see that their website shows just that.

Incentivized

• ManageWP consolidates important WordPress site management services into on dashboard.
• ManageWP makes backing up, cloning, and restoring websites so easy.
• ManageWP provides a simple, easy to use interface.

Incentivized

• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

Incentivized

• The reports could be prettier, more templates in order to avoid having to customize for each client so heavily.
• It would be nice to see if recommended plugin updates are actually production and not beta versions.

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GoDaddy is the number one player in town. They have the most competitive and best pricing on everything from domain name registration to hosting packages that are very affordable. But of course due to inflation and everything going up in price today GoDaddy has raised their rates but nothing ever comes back down.

Incentivized

Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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It's very straightforward for basic use, but less you dig in more for advanced use. Seems like it would be approachable to the average person.

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They are also available. They never have any outages or anything that I've yet to experience.

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Like I said before they are the BEST! nothing slows them down.

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

Incentivized

GoDaddy is able to be integrated from these various platforms. I haven't used much of other services such as Host Gator, but GoDaddy's relative ease of use makes it a relatively simple platform for your small business needs. It does not quite plug and play, but it's not too far off, either.

Incentivized

ManageWP is definitely the best in class product for WordPress website management. There are other tools such as InfiniteWP that do similar things, but don't have as complete an offering. Other options like WPEngine are also for hosting and we are not interested in that element. I think that ManageWP is the best tool out there for what it does.

Incentivized

Their customer service is easily reachable. Someone is always available to help you at any given time 24 hours a day. They are simply the best in the whole wide world. They have the best engineers and support team. Whatever I need they are there to help and assist along the way every time.

Incentivized

• Definitely a positive ROI because we are able to have a website to get information out there in addition to our social media pages. It brings everything together in one place. Companies with websites are way more credible than those without.
• We are planning on hosting our online store through GoDaddy, as well, which will also increase our ROI.

Incentivized

• Reduced update times - allows me to check for updates on all our sites once a week without spending countless time logging in and updating each one manually.
• Free backups - allows me to have redundant backups just in case other systems fail, without any effort.
• Free platform - many of the provided features are free, making it very useful for companies who want to keep costs low.

Incentivized