GoContact

I definitely recommend this software, which has increased sales and our agents have been able to develop their work functions more fluently. Customer service has been improving little by little, allowing the barriers between consumer and agent to be reduced and better communication.

Incentivized

• Outbound Campaings
• Dashboards
• Scripting

Incentivized

• External SIP Phone method
• Managing DDI's
• Workforce Management

Incentivized

Every user adapts quicky to the workspace and functionality but technically it should be easier to deal with the soft phone configuration. Team Leaders and Business Managers can get all the information they need to make decisions with a high level of usability. GoContact should think about bringing their software to an app version like their competition is doing.

Incentivized

Their support was in fact an extension of my team since day 1 and helped us in a big way with training, set up and solving operational doubts and issues in a fast and truly interested way. Personally, I had an account manager 24/7 at my disposal without any additional charge or something. They also care about our business and provide tips so we can get better results.

Incentivized

Since I was looking for a solution that allowed me to move about 50 door-to-door sellers to remote telemarketing work I needed a solution that was easy and fast to set up and to manage from a distance. GoContact is a leader in massive outbound solutions and very well recommended by people in my network.

Incentivized

• Fast Implementation during COVID19
• Fair Retribution Model
• Techincal Support easy to acess

Incentivized