GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.
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Google Pay
Score 5.8 out of 10
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Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.
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Pricing
GoCardless
Google Pay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GoCardless
Google Pay
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
GoCardless
Google Pay
Features
GoCardless
Google Pay
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
I think it's a great payment gateway for small businesses which are new to the business and looking for something low budget & an easy-to-use platform to begin accepting the payments. It does streamline the cash flow & gives good visibility to payment status but sometimes it takes 3-4 days in the reconciliation of balances which might not be suitable for businesses looking to have a quick turn-around-time of balances.
The most fitting scenarios for use of Google Pay generally include times in which people go out to eat or grab coffee or drinks. Other times are for planned parties where one person needs to put down a credit card to pay vendors, buy products/food/etc, and needs to be reimbursed by others who may not have cash/are not in the same office space as the payor/and other similar circumstances
Google Wallet had a few glitches I was unhappy with, but Google Pay seems to have corrected them. Who knows if the changes were related to the name change or if they just happened to coincide with the timing for the most part, but either way I really don't have any big complaints.
It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account
I feel that this system not safe. Google keep charging my credit card but they say they cannot trace the payment because there is no transaction record! I cannot stop the payment.
There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
GoCardless better fit Kanopy's needs for the following reasons: (1) desire to decrease credit card payments which carry higher costs, (2) single payment solution for 12+ countries via direct debit at no fees for customers, and (3) better customer integration potential for company website portal and A/R 3rd party tool.
I was not a part of the discussion to implement Google Pay into our store, but I am definitely an advocate. Amazon Pay was used sparingly but still a helpful option; I believe that Google Pay is more widespread and simpler to use. I would be interested to see how payment disputes are handled between these different payment platforms; so far, we have only had to handle disputes through PayPal, which can be complicated but have typically been resolved quickly.
