Fortra's GoAnywhere MFT vs. Kiteworks

Go Anywhere is perfect for moving data between systems. It is great for pulling data and emailing it or sending it to another server. However, Go Anywhere is limited as an ETL tool. It is not good for large datasets. When we had to move millions of rows from one server to another, it totally choked.

Incentivized

We are sending some pools securely via Kiteworks. Sharing and receiving secure files from 3rd party users and tracking files are very simple. Kiteworks solved compliance and security issues.

• Automated Task Scheduling - This is a no-brainer. Schedules are easily set up to accomplish anything from basic file transfer tasks to advanced database queries and e-mails.
• User Interface - Easy to navigate and organized. A central administration dashboard is available to keep up with processes and users.
• Multiple file transfer solutions - GA MFT provides FTP, FTPS, SFTP, HTTPS, Secure E-Mail as options for secure file transfers. If one method does not suit the needs internally or for a vendor, other options are available.

Incentivized

• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• In the beginning, when implementing, it can take a while to understand how it works thoroughly.
• Due to the added abilities learning to configure the software can take some time.
• Training for this product will cost extra. The training is also not excellent.
• The software seems glitchy at times, sometimes being slow or corrupting jobs.

Incentivized

• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

Incentivized

Since using it and having time to work with it, its process and actions are growing on me and once a project is created one can implement across numerous location or platforms

GoAnywhere's support team is absolutely wonderful. They are always very fast to respond and will do anything that they can to help you with whatever dilemma you are facing. They also have a great user forum that is very helpful if you are looking for the solution to a problem or just want some advice from others. They are constantly looking to improve and always looking for suggestions on what customers would like to see next which is refreshing.

Incentivized

Implementation was straight forward. We paid for 50 hours of professional service in case, we need help. We end using only 10 hours. I have only 1 month to convert over 120 scripts from FTP voyager to goanywhere. Old script was had written using bat files. Some of the batch file were written by some other person, who passed away. Documents for old script was not in details. With the professional service, I was able to convert all script within windows

I've never used a product that handles file transfers in the way GoAnywhere does. I have used other SFTP servers and this is by far the most robust and easiest to use. I've used FileZilla, Cerberus and Windows for FTP services and this by far is easier to set up and manage than the other options.

The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

Incentivized

• With the Secure Mail feature we automated massive secure mail distributions that were previously done by post.
• By building corporate and EDI frameworks with the Project designer, we reduce the complexity of adding new project to adding a new configuration file to the framework.
• Simplify security administration by having a single point of entry for process that need file transfers with external partners.

• We have tried to move to other products but our users will have nothing of that.
• We migrated from the Accellion MFT product with relative ease.
• We have less than 100 users, using over 1.5 TB of space, so it's a very popular product.

Incentivized