Digital River vs. Go Global Ecommerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.

Well Suited:

• For brands that work with any eCommerce platform, GGE integration is flexible to all Shopify/Magento/any other

Less appropriate:

• GGE is expensive for smaller clients with business in only 1 country. MoR is profitable when employed for multiple country businesses.

• Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
• The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
• Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

• Good Project coordination with us and our clients
• One of our trusted and reputed partner, taking care of all compliances.

• Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
• They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

Incentivized

• As a Merchant of Record, Go Global Ecommerce ensures compliance with all regulations specific to the countries and regions where the transaction is being made: Managing transactions, preventing fraud, handling refunds, cancellations, chargebacks, global payments, billing and mitigating risks.

N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

• Less complexity to integrate
• Very competitive pricing

• Definitely positive impact in local markets
• Positive impact in email marketing
• Some positive experience with tailoring it for our business objectives

Incentivized

• Go Global is a synergic partner of Scalapay - They help our clients sell more, helping us grow too at the same time.