GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
$23
per IT agent/per month
Netbox
Score7.5 out of 10
N/A
NetBox is a free and open source tool (Apache 2.0 license) used to model a network's entire presence through the use of purpose-built models, built to serve the needs of network engineers and operators.
$0
Pricing
GLPI
Netbox
Editions & Modules
GLPI Network Cloud
$23
per IT agent/per month
Basic
$1,455
for <10 IT agents; <500 IT assets
Standard
$4,365
for <50 IT agents; < 5000 IT assets
Advanced
$14,550
for >51 IT agents; > 5001 IT assets
No answers on this topic
Offerings
Pricing Offerings
GLPI
Netbox
Free Trial
Yes
No
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
$1,200 per installation
No setup fee
Additional Details
Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.
A/V Network Architect in Information Technology at CANAL+ Group (Media Production, 10,001+ employees)
Chose Netbox
The API is just very well designed. All tools say that what you can do with webUI, you can also do it via the REST API. That is usually not the case except for Netbox, where you can really do everything with the API. For instance with GLPI, you cannot get rack and rack units …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
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Delivers good value for the price
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Happy with the feature set
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Lived up to sales and marketing promises
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Implementation went as expected
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Features
GLPI
Netbox
Incident and problem management
Comparison of Incident and problem management features of GLPI and Netbox
Feature
GLPI
9.0
2 Ratings
10% above category average
Netbox
-
Ratings
Organize and prioritize service tickets
10.02 Ratings
00 Ratings
Expert directory
8.02 Ratings
00 Ratings
Self-service tools
9.02 Ratings
00 Ratings
ITSM collaboration and documentation
8.02 Ratings
00 Ratings
ITSM reports and dashboards
10.02 Ratings
00 Ratings
ITSM asset management
Comparison of ITSM asset management features of GLPI and Netbox
Feature
GLPI
8.5
2 Ratings
3% above category average
Netbox
-
Ratings
Configuration mangement
9.01 Ratings
00 Ratings
Asset management dashboard
8.02 Ratings
00 Ratings
Change management
Comparison of Change management features of GLPI and Netbox
GLPI is well suited to an on prem environment, I work for a company that values open-source software and European solutions. I have no experience with GLPI cloud hosted solution or their support as we have in house devs that fix and improve our installation, their community in the support forum is excellent if you have a question or want advice on an issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Netbox is very well suited when you want to consolidate your inventory in one place. Netbox is also very well suited when you want to generate network configurations. You can request the REST API to get the date of a device and generate network configurations with a templating tool, and that is very easy.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We’ve used GLPI for many years and the interface has gotten better with every major release, the dashboard is easy to use and customizable.
With the massive catalogue of plugins, you can change or add so many features and if you have the right team, you can turn it into a completely unique piece of software.
So, if the default setup isn’t to your liking you can tweak it extensively.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The API is just very well designed. All tools say that what you can do with webUI, you can also do it via the REST API. That is usually not the case except for Netbox, where you can really do everything with the API. For instance with GLPI, you cannot get rack and rack units data with the API, while you can do it via the webUI
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
