GLPI vs. IBM Maximo Application Suite

GLPI is
well suited to an on prem environment, I work for a company that values open-source
software and European solutions.
I have no
experience with GLPI cloud hosted solution or their support as we have in house
devs that fix and improve our installation, their community in the support forum
is excellent if you have a question or want advice on an issue.

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Invited by TrustRadius (TR) on Vendor's Behalf

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It’s really good for organizing all your assets and managing your field technician teams. The new features, like the assistant and remote assistant, are also really good. On the other side, for the second part of the question, what’s less appropriate, for example, for network scanning, there used to be a part of the product that handled natural discovery. Now IBM has discontinued that, so we have to use two different products now to scan the IT environment, which is not so efficient, I would say.

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• Tickering
• Inventory
• FAQ

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• Delivers Out-of-Box solutions for various industries without the need for customization and configuration
• Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
• Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today

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• Lack of auto update mechanism.
• Admin interface is somewhat dated.

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• The interface is not friendly, and it took a lot of time for our team to get comfortable with it.
• Sometimes updates can led to unexpected lag and downtime.
• It has many useful modules and features, but it is not well known, and I only recently found it after I was actively searching for it.

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IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

We’ve used
GLPI for many years and the interface has gotten better with every major
release, the dashboard is easy to use and customizable.

With the
massive catalogue of plugins, you can change or add so many features and if you
have the right team, you can turn it into a completely unique piece of
software.

So, if the
default setup isn’t to your liking you can tweak it extensively.

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The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Depends on DB tuning, Query builds etc

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I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product

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As expected, good content and instructions

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Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance

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We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives.

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As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.

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Cognos on its own is a great BI tool, but integration with Maximo is complex and could be better

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• Quick resolution of incidents
• User satisfaction measurement

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• Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
• Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
• We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info