Glofox Gym Software vs. Timely Booking and Client Management Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Glofox Gym Software
Score 8.0 out of 10
N/A
Glofox Gym Software is a gym management software for moderately large to smaller gyms, fitness clubs, and yoga studios. A mobile app is also available. Clients can book and pay for services and products. They can also track their usage, progress and even connect with other athletes. According to the vendor, their clients see an average savings of 2-4 hours in admin time. The vendor’s value proposition is that this allows their clients to focus more time on helping their customers achieve their…N/A
Timely Booking and Client Management Software
Score 8.8 out of 10
N/A
Timely is appointment scheduling and business management software for spas and salons from the New Zealand company of the same name.
$25
per month per user
Pricing
Glofox Gym SoftwareTimely Booking and Client Management Software
Editions & Modules
No answers on this topic
Build
$25
per month per user
Elevate
$35
per month per user
Innovate
$40
per month per user
Offerings
Pricing Offerings
Glofox Gym SoftwareTimely Booking and Client Management Software
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsAll plans available through a simple monthly plan, with no long-term contract.
More Pricing Information
Community Pulse
Glofox Gym SoftwareTimely Booking and Client Management Software
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User Ratings
Glofox Gym SoftwareTimely Booking and Client Management Software
Likelihood to Recommend
8.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
Glofox Gym SoftwareTimely Booking and Client Management Software
Likelihood to Recommend
Glofox is best suited for all types of gyms, be it small or medium, or large-scale gyms; for all, this is very good software. Customer management with their payments and gym membership and everything is very easy to manage here. It is also having a very good and smooth mobile application for the end users. It is a bit of an issue to use and configure for the gym admin if they are not at all good technically, so UX for admins can be improved a bit.
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Hairdressers or massage salons, the places where they are too busy to take an appointment via the phone effectively. Places with high pace client walkthrough and multiple staff members. Timely is perfect for environments like that as it would assist in automating a huge part of the admin processes. In my experience using it for high-value services, [it has] proven to be a sales killer due to two main reasons: 1) Booking process taking so long, that a lot of clients change their mind or just call, as for the money that they are saying they are expecting better service. 2) Shows price only at the end of the process, which clients don't like, they want to know price upfront.
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Pros
  • Customer management (CRM).
  • Payment management.
  • Reminders to pay.
  • Scheduling the gym sessions.
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  • Scheduling appointments
  • Online bookings
  • Rebooking emails and texts
  • Friendly interface
  • Great tech
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Cons
  • After sales support.
  • UX can be improved.
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  • Support is slow and not very knowledgeable. Taking into account that they work only UK time, makes it almost useless.
  • Users are taken through a very lengthy booking process that required a lot of information from them and gives a price only at the very end. Because of that, we have got only 5 bookings in 5 years. Majority of people preferred to book over the phone as it was too difficult.
  • Event/Class booking does not allow you to book more than 1 ticket at the time
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Alternatives Considered
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Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.
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Return on Investment
  • After sales support.
  • UX for the admins.
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  • Cost efficient because of discounts
  • Regular customers gets a lot of concessions
  • A little higher for non-regular customers
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ScreenShots

Glofox Gym Software Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Timely Booking and Client Management Software Screenshots

Screenshot of a view of the Timely calendar.Screenshot of an example of Timely's administrative automation.Screenshot of Timely's automated re-booking feature.Screenshot of TimelyPayScreenshot of Timely's customizable client communications.Screenshot of Timely's analytics, on a mobile app.